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American Family Insurance Reviews (569)

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
 
[redacted] T [redacted]

October 18, 2016   Revdex.com of Wisconsin10019 West Greenfield AvenueMilwaukee, WI  53214       RE:   Complaint File Name:    Luiggi  [redacted]  The attached complaint/inquiry was received today.  The privacy...

laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us.  Maintaining the confidentiality of this information is important to our company.  Therefore, we are unable to send our response directly to you. It is a company goal to provide the best possible service to consumers.  Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant within ten business days from the date of this letter.  Sincerely,   Theresa A [redacted]Consumer Affairs AdvocateAmerican Family Mutual Insurance Company(800) 692-6326 [email protected]

June 3, 2015
Revdex.com OF WI
10019 W. Greenfield Ave
Milwaukee, WI 53214

RE: Complaint File Name: [redacted]
The attached complaint/inquiry was received today. The privacy laws require us to protect the confidentiality of non-public information relating to our consumers and...

others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you.
It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant within five business days from the date of this letter.
Sincerely,
[redacted] Consumer Affairs Advocate
American Family Mutual Insurance Company
###-###-#### X30799
[email protected]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
 
[redacted]
 
 Thank you for all your help.  We have since found out that our agent Aris [redacted] was the problem.  We are going to change to an agent who cares and takes care of business.  If we would have not notified you he would have just let us go.  No help at all.Again thank you for all your help

Dear Mrs. [redacted], The determination of an electrical breakdown damages found in your vehicle was based on the expert opinions of the repair shop and the appraiser who inspected your vehicle. The shop took the car apart and only found evidence of a short circuit in the electrical system. This type...

of damage is not covered by your policy. We will gladly review any additional information from an expert explaining how this incident was caused by other than an electrical short circuit. Tell us why here...

August 23, 2016   [redacted]       RE:   Complaint File Name:    Lisa [redacted]  The attached complaint/inquiry was received today.  The privacy...

laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us.  Maintaining the confidentiality of this information is important to our company.  Therefore, we are unable to send our response directly to you. It is a company goal to provide the best possible service to consumers.  Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant within ten business days from the date of this letter.  Sincerely,   [redacted]American Family Mutual Insurance Company[redacted]

July 2, 2015
Revdex.com of Wisconsin

RE: Complaint File Name: [redacted]
The attached complaint/inquiry was received today. The privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us. ...

Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you.
It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant within ten business days from the date of this letter.
Sincerely,

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I would like to know why I was verbally offered the job and then told I did not receive the job at a later time.Is it legal to verbally offer a job and then not offer them a job later?
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this is not a resolution. However, your response at this time is satisfactory to me until the matter at hand is resolved. At this time, the issue still remains at hand.  
Regards,
[redacted]

June 29, 2016       Revdex.com of Wisconsin 10019 West Greenfield Avenue Milwaukee WI 53214           RE:   Complaint File Name:    [redacted] your file [redacted]     The attached complaint/inquiry was received...

today.  The privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us.  Maintaining the confidentiality of this information is important to our company.  Therefore, we are unable to send our response directly to you.   It is a company goal to provide the best possible service to consumers.  Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by July 13, 2016.     Sincerely,       [redacted] Consumer Affairs Advocate American Family Mutual Insurance Company (800) 692-6326 X30799 [email protected]

August 11, 2016   Revdex.com of Wisconsin10019 West Greenfield AvenueMilwaukee, WI  53214       RE:   Complaint File Name:    [redacted]
  The attached complaint/inquiry was received today.  The privacy...

laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us.  Maintaining the confidentiality of this information is important to our company.  Therefore, we are unable to send our response directly to you. It is a company goal to provide the best possible service to consumers.  Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant within ten business days from the date of this letter.  Sincerely,   [redacted]Consumer Affairs AdvocateAmerican Family Mutual Insurance Company(800) 692-6326 [email protected]

April 28, 2016       Revdex.com of Wisconsin                       RE:   Complaint File Name:    [redacted]  [redacted]     The attached complaint/inquiry...

was received today.  The privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us.  Maintaining the confidentiality of this information is important to our company.  Therefore, we are unable to send our response directly to you.   It is a company goal to provide the best possible service to consumers.  Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to Mr. [redacted] no later than May 9, 2016.     Sincerely,     Rhonda [redacted] Consumer Affairs Advocate American Family Mutual Insurance Company [redacted]
[redacted]

December 5, 2016   Revdex.com of Wisconsin[redacted]       RE:   Complaint File Name:    [redacted]  [redacted], 11860488  The above complaint was received today.  The privacy laws...

require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us.  Maintaining the confidentiality of this information is important to our company.  Therefore, we are unable to send our response directly to you. It is a company goal to provide the best possible service to consumers.  Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by December 19, 2016.  Sincerely,   Sara E [redacted]Consumer Affairs AdvocateAmerican Family Insurance Company[redacted]

December 8, 2015Revdex.com of Wisconsin 10019 West Greenfield AvenueMilwaukee, WI  53214RE:   Complaint
File Name:    [redacted]The attached complaint was received today.  The privacy laws require us to protect the
confidentiality of non-public information relating...

to our consumers and others
who rely upon us.  Maintaining the
confidentiality of this information is important to our company.  Therefore, we are unable to send our response
directly to you.It is a company goal to provide the best possible service
to consumers.  Even though we are unable
to reply directly to you, I have asked the appropriate department to research
the concerns and respond directly to the complainant within ten business days
from the date of this letter.Sincerely,

I will agree with the response from American Family Insurance only when I will have my car properly evaluated and all the issues related to car crash resolved . My car was rearended by their client and American Family did not compensate me correctly for damages sustained by my vehicle . Transmission damage to my manual transmission, fuel gauge damage  and air bag system possible damage  were not even evaluated . I am the victim in this accident and I am being taken advantage by the Amercan Family Insurance .  Thank you ! [redacted]

September 18, 2014
Revdex.com of Wisconsin
10019 West Greenfield Avenue
Milwaukee, WI  53214
     
RE:   Complaint File Name:   [redacted]
The attached complaint/inquiry was received today.  The privacy laws require us to protect the...

confidentiality of non-public information relating to our consumers and others who rely upon us.  Maintaining the confidentiality of this information is important to our company.  Therefore, we are unable to send our response directly to you.
It is a company goal to provide the best possible service to consumers.  Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant within ten business days from the date of this letter.
Sincerely,

April 8, 2015
Revdex.com Of WI


RE: Complaint File Name: [redacted]
The attached complaint/inquiry was received today. The privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the...

confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you.
It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant within ten business days from the date of this letter.
Sincerely,
[redacted]
Consumer Affairs Advocate
American Family Insurance Company
###-###-#### X[redacted]

June 15, 2016       Revdex.com of WI 10019 West Greenfield Avenue Milwaukee, WI 53214           RE:   Complaint File Name:        The attached complaint/inquiry was received today.  The privacy laws require us to...

protect the confidentiality of non-public information relating to our consumers and others who rely upon us.  Maintaining the confidentiality of this information is important to our company.  Therefore, we are unable to send our response directly to you.   It is a company goal to provide the best possible service to consumers.  Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by June 29, 2016.     Sincerely,       Consumer Affairs Advocate American Family Insurance Company (800) 692-6326 X30799 [email protected]

August 31, 2016       Revdex.com of Wisconsin [redacted]       [redacted]     RE:   Complaint File Name:    Greg [redacted], your file [redacted]     The above complaint was received today.  The...

privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us.  Maintaining the confidentiality of this information is important to our company.  Therefore, we are unable to send our response directly to you.   It is a company goal to provide the best possible service to consumers.  Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by September 14, 2016.   Sincerely,       Sara [redacted] Consumer Affairs Advocate American Family Mutual Insurance Company [redacted]
[redacted]

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Description: Insurance Services, Insurance Agencies and Brokerages (NAICS: 524210)

Address: 6000 Bass Lake Rd, Crystal, Minnesota, United States, 55429-2765

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