Our warranty is handled through the store that purchased directly from AFM AMF does not sell directly to consumers [redacted] handles their own customer's claims [redacted] submits claims to AMF on their customer's behalf if they determine it is a manufacturer's warranty issue AFM offers [redacted] a year warranty and does not exclude furniture that they decide to sell at a discount or in their clearance center Complaints beginning after the year warranty period are not covered
Linda, We will send out a seat cushion cover at no charge I need the following information to be able to execute this 1.) Retailer that sold the product to this consumer 2.) Style number of item purchased 3.) Date of item purchased Provide sales receipt which will list retail purchase date 4.) Consumer's mailing address Thanks [redacted] x
The consumer must go through the retailer that the furniture was purchased from AFM is not equipped to deal directly with the consumer AFM will resolve the problem with the retailer when the retailer advises AFM of the problem with the product.Thank you.*** [redacted] VP of OperationsAmerican Furniture Mfg., Inc
Our warranty is handled through the store that purchased directly from AFM AMF does not sell directly to consumers [redacted] handles their own customer's claims [redacted] submits claims to AMF on their customer's behalf if they determine it is a manufacturer's warranty issue AFM offers [redacted] a year warranty and does not exclude furniture that they decide to sell at a discount or in their clearance center Complaints beginning after the year warranty period are not covered
Linda, We will send out a seat cushion cover at no charge I need the following information to be able to execute this 1.) Retailer that sold the product to this consumer 2.) Style number of item purchased 3.) Date of item purchased Provide sales receipt which will list retail purchase date 4.) Consumer's mailing address Thanks [redacted] x
The consumer must go through the retailer that the furniture was purchased from AFM is not equipped to deal directly with the consumer AFM will resolve the problem with the retailer when the retailer advises AFM of the problem with the product.Thank you.*** [redacted] VP of OperationsAmerican Furniture Mfg., Inc