We received the complaint and notified the supplier of the material about the problem. During this time, we got a new rep, the lady in charge of warranty claims was on vacation for a week, then our rep was on vacation for a week. When he returned he made an appointment to go to the...
customer's house. An agreement was reached with the customer, and we fulfilled our part.
We received the complaint and notified the supplier of the material about the problem. During this time, we got a new rep, the lady in charge of warranty claims was on vacation for a week, then our rep was on vacation for a week. When he returned he made an appointment to go to the...
customer's house. An agreement was reached with the customer, and we fulfilled our part.