As long as you have no need of maintenance or customer communication of any kind, you may be satisfied with your experience with this companyBUT, know going in that short of a catastrophic repair need like a an air conditioner repair in degree/80% humidity, know that you will be shuffled and ignoredYou will receive a rapid e-mail telling you that your maintenance request has been received and after that, never hear another thing OR, be informed that this repair falls under tenant responsibility.Our air conditioning went out in the heat of late June and the repair was completed after NINE DAYSOur front door handle fell off...that was our expense A storm came through and took out a tree in the front yard along with the special mailbox required by the subdivisionAH4R is covering the tree since it could easily fall on the house, but not the mailboxMeasured for needed new flooring in the kitchen over two months ago...just before we signed to renew our leaseNOTHING
As long as you have no need of maintenance or customer communication of any kind, you may be satisfied with your experience with this companyBUT, know going in that short of a catastrophic repair need like a an air conditioner repair in degree/80% humidity, know that you will be shuffled and ignoredYou will receive a rapid e-mail telling you that your maintenance request has been received and after that, never hear another thing OR, be informed that this repair falls under tenant responsibility.Our air conditioning went out in the heat of late June and the repair was completed after NINE DAYSOur front door handle fell off...that was our expense A storm came through and took out a tree in the front yard along with the special mailbox required by the subdivisionAH4R is covering the tree since it could easily fall on the house, but not the mailboxMeasured for needed new flooring in the kitchen over two months ago...just before we signed to renew our leaseNOTHING