Please accept this as the Firm’s response to the complaint made by [redacted] ***, due to the receipt of telephone calls to his work and cellphone from a representative from Sagepoint, identified as “***”, attempting to solicit insurance salesSagepoint Financial has policies reasonably designed to comply with the Telephone Consumer Protection Act of and other applicable regulations, which all Sagepoint representatives are required to adhere toA key part of the policy is the maintenance of the Firm’s Do-Not-Call list (“DNC”)Phone solicitations are prohibited from being made to phone numbers included in the Federal, State or Firm’s DNC listsThe Firm utilizes a vendor system through which a telephone number must be checked to ensure that it is not included in any of the above DNC listsAdditionally the policy allows for clients to be added to the Firm’s DNC List upon request, and the representative receiving the request is required to add the client’s telephone number to the DNC list immediatelyWe can confirm that both telephone numbers [redacted] listed in this complaint are currently included in the Federal DNC list and as such phone solicitations are prohibited from being made by any Sagepoint representativeFurthermore Sagepoint would be willing add any other telephone number of [redacted] to the DNC list, at his requestSagepoint would appreciate if [redacted] could provide the telephone number from which he received solicitation calls, as well as any other information which might identify the callerThis would enable Sagepoint to ensure that no further calls are made to [redacted] ***, and to follappropriately with the individual responsible for initiating the callsSagepoint apologizes for any inconvenience [redacted] may have experiencedSincerely, [redacted]
Please accept this as the Firm’s response to the complaint made by [redacted] ***, due to the receipt of telephone calls to his work and cellphone from a representative from Sagepoint, identified as “***”, attempting to solicit insurance salesSagepoint Financial has policies reasonably designed to comply with the Telephone Consumer Protection Act of and other applicable regulations, which all Sagepoint representatives are required to adhere toA key part of the policy is the maintenance of the Firm’s Do-Not-Call list (“DNC”)Phone solicitations are prohibited from being made to phone numbers included in the Federal, State or Firm’s DNC listsThe Firm utilizes a vendor system through which a telephone number must be checked to ensure that it is not included in any of the above DNC listsAdditionally the policy allows for clients to be added to the Firm’s DNC List upon request, and the representative receiving the request is required to add the client’s telephone number to the DNC list immediatelyWe can confirm that both telephone numbers [redacted] listed in this complaint are currently included in the Federal DNC list and as such phone solicitations are prohibited from being made by any Sagepoint representativeFurthermore Sagepoint would be willing add any other telephone number of [redacted] to the DNC list, at his requestSagepoint would appreciate if [redacted] could provide the telephone number from which he received solicitation calls, as well as any other information which might identify the callerThis would enable Sagepoint to ensure that no further calls are made to [redacted] ***, and to follappropriately with the individual responsible for initiating the callsSagepoint apologizes for any inconvenience [redacted] may have experiencedSincerely, [redacted]