American Ladder and Scaffolds, Inc Reviews (1)
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American Ladder and Scaffolds, Inc Rating
Description: Ladders
Address: 129 Kreiger Ln, Glastonbury, Connecticut, United States, 06033
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Review: I had bought 3, 3M 5 Piece Roofer's safety Kits w/ Carrying Bags from American Ladders and Scaffolds in Glastonbury CT. I bought them on October, 19th, 2015 for a job I have was working on. I only ended up using 2 out of the 3 harnesses. Since I didn't use the third one I brought it back to the store to return it. They told me that I was over there 30 day return policy. And that since the harness bag was opened that it was used and the rope on the harness was frayed. Yes I did open the bag but I never Used the items in the bad so how could the rope be frayed? The manager said that they could not give me my money back or give me store credit because the harness is a safety item and if it's used they can't resell it and have someone get hurt. When I bought the items why was I not told that there is no returns on safety products and that I would be stuck with it if I bought it. People should be told this when they buy something or the receipt should state that you can't bring it back. I payed $169.99 a piece for the harnesses. They could have at last given me store credit!Desired Settlement: I would like either store credit or my money back for the harness that I payed $169.99 for and that I have no use for because I had bought 2 others at the same time of this purchase.