American Leisure Group

I would like to recommend this companyThe travel agents are responsive, efficient and trust worthyThey are good at keeping client contact and providing necessary informationI am a satisfied client

I called American Leisure Group on 9/21/to inquire about getting a refund for my sister who had purchased a cruise package The person I spoke to was very pleasant and said that he would process the refund and expected the check to go in in 1-days I received the refund check for the full amount on 9/28/

Received a call from a local number a few times. When you call it back it just rings and no one answers. This time I answered. Customers service representative said no money would be taken from me. It was a free trip I won and free couple thousand money I will get. Was then transferred to a man Name was [redacted] # [redacted]. He swayed me to give him my bank info (this was questioned a few more times as to why) he said no money would be taken. Then transferred me to his authorization department. The man said he wanted to verify my bank info to take money $595.00. so they did take my money $595.00 and I have been wait for a couple month already to receive my refund back. I didn't receive the package and my money was taken. all they Told me was wait a couple month to refund my money but they never refund my money.

I called American Leisure Group on 9/21/15 to inquire about getting a refund for my sister who had purchased a cruise package. The person I spoke to was very pleasant and said that he would process the refund and expected the check to go in in 1-2 days.
I received the refund check for the full amount on 9/28/15

I would like to recommend this company. The travel agents are responsive, efficient and trust worthy. They are good at keeping client contact and providing necessary information. I am a satisfied client.