American Lifeguard Association, Inc.

Dear [redacted]: We are sorry to hear that
there was a misunderstanding in regard to your daughter's training with our
associationWe do want to make an important fact that we never stated that our
certification is accepted by the American Red Cross, for they are a separate
national agencyThe goal of the American Lifeguard Association is to improve
the quality and accessibility of Health & Safety programs to the public
Our training reflects the latest ECC science and findings from the United
States Lifeguard Standards Coalition Report, which are the newest standards in
the Lifeguard professionThe purpose of the American Lifeguard course is to
teach candidates the knowledge and skills needed to prevent and respond to
aquatic emergencies The American Lifeguard
Association (ALA) has been offering training for over yearsIt is a
national educational association that has the full support of both the Swimming
Pool and Spa Association and Global Lifeguards, a nonprofit 501(c)(3)
organizationThese organizations are all members of the Global Lifeguard
Association, which make up one of the largest worldwide aquatic consortiums and
have certified over 250,individuals, and saved countless lives over past
quarter of a centuryThe American Lifeguard Association helps with the
development of testing protocols and the administration of health and safety
programs at swimming pools, waterparks, waterfronts, and beaches In addition, the American
Lifeguard Association emphasizes public awareness of governmental and personal
responsibility in aquatic environmental issues to protect the world we live in
It has worked diligently on environmental issues to help keep our beaches and
waterways cleaner for our future generationsOver the years, it has promoted
the Think Blue Too movement, which has had a positive impact on the appearance
and well-being of our aquatic environments. In general, we offer a 30-day
money back guarantee, which for any reason a student may request a full refund,
and it is granted immediately. With this
said, even though this individual has taken their training over a year ago, we
will be willing to offer a full refund to them, but we will require that they
send back their certification card to usWe will require that you send back
the certification by USPS Priority mail, which utilizes a tracking system, so
this can be easily verifiedOnce we receive the tracking number of our certification card being returned, we will issue a check for a full refundWe ask
that you email us at [email protected] the tracking number once the card has been placed in the mail. Best regards,MrBJ F[redacted]Director of Health &
Safety American Lifeguard
Association, IncBoone Blvd5th Floor
Vienna, Virginia 22182National Headquarters:
###-###-####Direct number: ###-###-####Fax ###-###-####.Website:
www.americanlifeguard.comElectronic mail:
[email protected] The American Lifeguard
Association is a national educational association with the full support from
both the Swimming Pool and Spa Association and Global Lifeguards, a nonprofit
501(c)(3) organizationThese organizations are all members of the Global
Lifeguard Association, which make up one of the largest worldwide aquatic
consortiumTraining programs are offered to the general public both online and
at over 1,locations in over countries and cities