American Manufactured and Mobile Home Sales

***,I am in receipt of your emails stating that you want to rescind your contractYou also stated that you did not want me to contact you except in writingThat takes a little more time than phoning youNonetheless, want to make sure that I respond to your questions and
concerns,***, unfortunately cancellation of your contract is not an option.You signed a legally binding document where all matters were revealed to you up frontYou had several changes and corrections along the way, of which were readily institutedNo matter what, you were dissatisfied.Whatever you have asked, we have attempted to doYou have refused to let viewers See your home even though we have had several wishing to see your home - including one cash offerYou state that it is against the law to have a net listingThis law can easily be found at Health and Safety Code Section Where it states that the term "net listing agreement" is any agreement entered into by a seller of a used manufactured home or mobile home and a licensed dealer in which the seller agreesto accept a specific purchase price and the dealer may receive as a commission all proceeds from the sale in excess of that purchase price.Our contract with you states that we will do everything humanly possible and within our power to sell your homeWe are doing thatWe have done thatWe can prove that We have had several buyers interested in purchasing your property in a very short period of timeThe average homes stays on the market to daysYour home has not approached that amount of time without any interestit has been your choice not to entertain the interests that has been garnered by our advertisingYour home has been placed for advertising and marketing everywhere we do business.There is no way that you can possibly say with any kind of credibility that we have not marketed your home and that you have not received any kind of interest in your homeEven though we have recently reduced the price, there was a ton of interest in your home with the price higher than what we reduce it toBut YOU chose not to allow it to be shown.You stated in your Communication dated August that you had not fully read your contractYou are over the age of and the law states that you bear the burden of reviewing your contract in full PRIOR to signingThis is no fault of oursReading your Contract prior to signing it is your responsibility, not ours.For only days to go past with you having the feeling that there was no traffic is completely unreasonable.You mentioned in your August text message that you are investigating this matterWelcome your investigationI have done everything appropriately to get your home soldYou have not cooperated with me.it is very common to receive calls from realtors who will tell you how they can do things so much betterThat's fineHowever, they are not allowed to steal a listingThey are also not allowed to try to attempt to take another agent's listingThis is against their Department of Real Estate's rules and they are fully aware of the laws surrounding this breachThey will continually tell you what we are doing wrong and what they can do betterGreat salesmanshipHowever, this is not a DRE contract where the broker allows a seller to walk awaySorry if they are misleading you.Their hope is to turn you against this company and so that they can get the listingBut you have an airtight contract and we intend to enforce a legal right to that contract - and the DOH is fully aware of this matter,Now you have alternatives hereOne would be that you would allow us to go ahead and bring you the cash offer for the propertyThe 2nd alternative is that you do nothing and allow us to hold onto the property until the contract expires and your home does not Sel.Nonetheless, should you attempt to sell the home during the term of this contract without us, we will definitely execute our legal right to the proceeds from the sale.Also, we do not respond to *** because his name is not on your propertyThe law allows us to speak to the homeownerUnless he has a Power of Attorney or his name is on the property, we are under no obligation to discuss your personal matters with himEven if you give him permission, we have to do what the law tells us to doI'm So Sorry if you are upset by thisBut any realtor that does different is not doing the right thing and is only doing what it takes to get your listing.Your email also asserts unethical business practicesWe have been in business for years with a good reputationWe have done nothing unethical regarding your transaction.We have fully cooperated with you on every level.But you have it in your mind that we are unethical, and it is not my position to attempt to change thatThe only thing I want you to know is that you have a legally binding contract and we intend to stand by that contract.I am so sorry if you are upset with us but in order for us to cancel the contract, we need a legitimate reason and your excuses are not legitimate reasons.I have no idea the purpose of your request for the name of a clientThis is not something that we can readily give out to you or any client because the person has neither made an offer, nor purchased the home at that timeNo seller is ever allowed to contact a buyer, especially potential buyersWhether acceptable to a seller or not, it is the agent's job to transfer all communication between the parties.You stated that you want to meet with me in person yet you also stated in the same communication that you want all communication to be in writingSo I am Writing.No agent has harassed *** under the definition of harassmentAgents have called the number that you provided, attempting to show the propertyAgents bear no responsibility for who picks up the phone on the other endOur objective is to always Speak to you.You have made several erroneous accusations in your emails stating that you have been misledYour contract is very clearThe contract is the same contract that is issued by the DOH and that that has been issued by the DOH for yearsIt is also the same contract that we have used for years and provided to thousands of sellers without complaintIt is a standard DOH contractWe have done nothing outside of what you have agreed to do or outside of what the contract specifies that we can do.You mentioned the measurements which were complicated, however, correctedAnd just recently, you mentioned the price, which is been loweredNothing that you have mentioned has been sufficient misdoing to allow cancellation of this listing.in that we have had a lot of interest in your property, that lets us know, and it also let you know, that pricing of this property was never a problem or an issueIt appears that the agent's commission on the sale of the property seems to be more of an issue to you then the pricing of the property itself.While we are happy to come and pick up our sign, we are not going to cancel this listing agreement.I am so sorry that you feel that our business practices are unethicalAfter years in the business we must be doing something rightAnd F am sure that if there were anything unethically done, our license would have been pulled years before now, After hundreds of thousands of satisfied cus***ers, we are fully aware that there will always be one that is unhappy in some mannerThis is why we make sure all clients sign a listing agreementThat way, you are fully aware of everything that is going to go on.Also, realtors stopping by to inquire about your home is not uncommon as realtors drive the parks almost daily looking for listingsWhether it is my listing or someone else's listing, if they can steal the listing, they willAnd no reator knows what is ethical or unethical in our businessThey are completely unqualified in untrained and unlicensed by the DOH to discuss our practices with youIt is similar to a non-pilot telling a pilot how to fly his airplaneThere are rules and regulations involved in the sale of manufactured homes that realtors have no idea or clueBut they want the saleSo they would do anything and everything in their power to take that away from usI'm Sorry if this is happened to youBut we are sticking by this contract.Also, you stated your house is ftThe exact measurements of your house calculates to ftSo just like we made an error you also have made an error in the exact measurement of your home.if you notice, your contract states that we can sell the home for whatever we choose where it states "or more".if you feel anyone speaks fast, as a responsible adult of sound mind, it is your obligation to either shut them up, sit there and read the contract; or walk away from the signingBecause you have not taken the time to read your contract is no excuse for you to want to cancel your contractAlso, as you stated, your space rent is currently You stated it is going up to We have broken no ethical laws to state that your space rent is "presently” because, as you stated, it is presently 1260.Prior to purchase, Buyers are ALWAYS completely informed, of the potential new rate increaseThat was not a typo.There is no fraud in this contract at allThere was no intentional omission of anythingThere was no misrepresentation as to the contractIts terms are very clear, and nothing was concealed.Sincerely,***

[redacted],In response to your email:I asked you to put everything in writing because verbally you don't tell the truth and that is probably why you don't respond to emails or text because you don't want record of what you say. So when you say I told you not to contact me that is not true. I said just the opposite I only want to deal with you.You kept talking and rushing me when I was reading the contract. You wouldn't give me a chance to read it.After there was no action I started looking into it and saw what you had listed the price for at a very excessive price in comparison to the homes in the park that are only worth $90,000, and the discrepancies where you double the square footage and lowered the space rent. Space 12 sold in five weeks that was listed for $92,000, it is the same house as mine. I didn't say a net listing was illegal, I said it is illegal in most states and I can see why. Read your email and text again.I agreed to the purchase price of $99,000 which you said you would list it for and what you put on the contract. The two words "or more" are the two words you did not want me to see because I wouldn't have signed the contract, but as I said before you wouldn't stop distracting me as I was trying to read it.It wasn't until I wanted to rescind the contract that all of the sudden you "said" you had many interested clients.You said it would be listed nationwide on 89 websites, but only listed on four (per our conversation).You're the one who has not cooperated with my request to rescind the contract.You are incorrect I have not received any calls from realtors trying to steal your listing. I don't know where you get your information but that is not correct.I don't know why you say you don't respond to [redacted] because once I stop responding to [redacted] you had [redacted] and [redacted] call [redacted] on August 20th and 21st to ask him if you could show the house. At that time [redacted] asked them why they are calling him and they said that [redacted]'s number was on the listing. You say I haven't cooperated, I asked for you to rescind my contract which I can do per the California Department of Housing and Community Development  and YOU did not cooperate.You said you were in business 47 years and your email says 73 years. Either way that doesn't mean you don't operate an unethical business.Saying sorry does not take place of your unethical business practices. I was also informed by the investigator I have the right to talk to the other two people you have listings in the park to see if they have also been represented. I have the right to fire you and I will take that right. I fired you as of 8/2/16. Please pick up your sign that is in plain view next to the driveway.I'm sorry it didn't work out. Best of luck to you.Told to [redacted] and I by [redacted] when trying to sell his service:Real Estate Agents are only allowed to sell one manufactured home. He is not a Real Estate Agent and only sells manufactured homes.He would list my home on 89 websites.He would only show the house to people that were already pre-qualified to purchase.We agreed on a selling price of $99,000. He listed the house for $130,000, based the price on the comps in the area. The new homes in OMHP sell for $85,000. Nothing in the park sells for anything close to $130,000. Did not show me the comps so I could see where he got this excessive price.On the contract it clearly states the space rent is $1260.00. His listing said the space rent was $1160.00.On his listing he also doubled the amount of square footage. He was clearly misleading any buyer because the 3 most important items to a buyer (selling price, space rent, and square footage) were all incorrect. He says they were typo’s and that he pays someone $10.00 an hour to type the listing.When I was trying to read the contract he kept talking to me to keep me from reading the contract. I would not have signed his contract if I would have been able to read it. He was very talkative not giving me any time to notice some of his terms on the contract. 7/11/16 Contract start date.7/26/16 I sent a text to [redacted] expressing my concern that the house had not been shown to anyone. I had a sign up for sale by owner for 2 days and had 6 people/realtors contact me. Since 7/11 when AMHS put up a sign I did not see any interest in home. After I mentioned to [redacted] that there has been no action, all of the sudden there were interested people. [redacted] told [redacted] the same day that he had 8 people that were interested. Well where were they??7/27/16 [redacted] said there are people that have shown interest but did not qualify.7/31/16 [redacted] showed house at 3:00PM.7/31/16 3:24PM I text [redacted] to ask how the showing went.7/31/16 3:29PM [redacted] text back said they liked the house, will let me know [redacted]orrow.8/2/16 7:45PM [redacted] brought same family back to see house.8/2/16 8:47PM [redacted] called and said they were going to discuss price and she would get back to me.8/2/16 11:44AM I sent text to [redacted] letting him know there was another discrepancy with the space rent. Letting him know I want to rescind contract and that I was uncomfortable with the way he conducts business.8/2/16 1:07PM [redacted] sent a response text that said he corrected the square footage and check with OMHP to find out the space rent.8/2/16 2:41PM Text [redacted] letting him know the space rent was clearly written by him on the contract, but he lowered the rent by $100.00 in his listing. He stated that this was a new space rent when it had been $1260.00 since October of last year.8/2/16  12:31 PM I sent an email to [redacted] letting him know I was not comfortable with the discrepancies he and I discussed (discrepancies are stated above) and that he mislead us and any potential buyers and let him know I wanted to rescind the contract. No response to my email from [redacted]. The same day I received an email at 1:20PM from MH Village stating they made changes to the discrepancies in the listing (space rent and square footage).8/2/16 2:37PM I sent [redacted] an email that I see the changes were made from MH Village and I was still concerned there hasn't been any action with the home. No response to my email from [redacted] .8/4/16 11:28AM I sent [redacted] an email that I still want to rescind my contract and that I did not feel comfortable with his service after I saw how he does business. I also asked for the name of the one family [redacted] showed the house to on 7/31/16 because of his stipulation on his contract that if the house is sold within 90 days after the contract was terminated that he would still get paid commission. No response to my email from [redacted].8/4/16 11:31AM I sent email to [redacted] asking him to pick up his sign. No response to my email from [redacted].8/4/16 I sent a certified letter to [redacted] to rescind my contract. The letter was not accepted at his current address. The investigator let him know heneeds to accept the mail at this address or he will assume their is no longer a business.8/4/16 5:19PM [redacted] text and said they were not interested because the mother wants a larger area in front.8/8/16 [redacted] called [redacted] and asked him if he received my email about rescinding contract. [redacted] said no he didn't receive it. He told him I want to rescind contract. [redacted] said no and hung up.8/8/16 [redacted] called [redacted] and told him he would not cancel and he will charge me $500.00 if I take the sign down. [redacted] informed [redacted] I would be calling the Revdex.com and the DA's office and [redacted] said I don't care call them you signed a contract.8/8/16 I filed a complaint with the Revdex.com.8/20/16 I received an email from the Revdex.com saying that they had reached out to [redacted] and he hasn't responded to their requests. 9/1/16 [redacted] sent the Revdex.com the email he sent me.8/20/16 [redacted] from AMHS called [redacted] and said he wanted to show the house.8/21/16 [redacted] from AMHS called [redacted] and said he wanted to show the home. [redacted] told him he wasn't the home owner and that I only want to deal with [redacted].8/21/16 1:51PM I received a message from [redacted] that said I was in breach of contract and to call him. I called [redacted] and he didn't answer.8/22/16 8:52AM I emailed [redacted] asking him to explain to me in writing to explain how I was in breach of contract and I would like to meet with him in person to discuss. No response to my email from [redacted].8/22/16 8:55AM I sent email asking who [redacted] is, this is the name that comes up under his number. No response to my email from [redacted].8/23/16 11:22AM I sent [redacted] text that said on your contract is says you are properly licensed in California and asked for his license number. No response from [redacted].8/23/16 12:07PM I sent a text to [redacted] telling him that Trulia.com has him listed as a real estate agent but he told me he wasn't a real estate agent and that I wanted to know what the truth was.  Tried to send him picture of it but it failed to send. No response from [redacted].8/23/16 After I sent the previous text I noticed he changed the selling price of my home to $99,000 on Truila and his website listing. It was $130,000 earlier that day. I also noticed he marked all his properties as sold.8/24/16 I left a message on the listing on [redacted]'s website (since he claims he doesn't get my messages) that the house is no longer for sale and to take down the listing.8/25/16 I called the California Department of Housing and Community Development and spoke to investigator [redacted] Nenn and he told me I have the right to fire [redacted] at any time. He said he had just spoke to [redacted] in regards to his address of his office the week before. He referred to him as [redacted]. He let [redacted] know that he needs to respond to my emails and he needed to call me that day. [redacted] told [redacted] he would call me that day after his meeting and that he had planned to respond to my email that day. Of course after he got the phone call from the investigator. He hadn't responded to any emails for a month until he got the call from [redacted].[redacted] did not call me he told [redacted] he would do after his meeting. He did send me a 4 page response email and twisted the truth. This is very insulting when he knows how he operates.[redacted] is very combative and vindictive. I'm not sure why he won't cooperate with me. I told him early on after I saw all the discrepancies on the contract that I did not want to do business with him.  Not all people operate this way and I was looking to sell my house not list it for $40,000 more than it's worth, and double the square footage, and list the space rent for $100.00 less that the real space rent. I don't know who made his contract because it does not have any publisher at the bot[redacted] of the contract and I am looking into that. These net listings are illegal in most states and I want to see if the contract is legit. This has been a big waste of my time and has added a lot of stress to this situation.Thank you,[redacted]

[redacted],
In response to your email:
I asked you to put everything in writing because verbally you don't tell the truth and that is probably why you don't respond to emails or text because you don't want record of what you say. So when you say I told you not to contact me that is not true. I said just the opposite I only want to deal with you.
You kept talking and rushing me when I was reading the contract. You wouldn't give me a chance to read it.
After there was no action I started looking into it and saw what you had listed the price for at a very excessive price in comparison to the homes in the park that are only worth $90,000, and the discrepancies where you double the square footage and lowered the space rent. Space 12 sold in five weeks that was listed for $92,000, it is the same house as mine. 
I didn't say a net listing was illegal, I said it is illegal in most states and I can see why. Read your email and text again.
I agreed to the purchase price of $99,000 which you said you would list it for and what you put on the contract. The two words "or more" are the two words you did not want me to see because I wouldn't have signed the contract, but as I said before you wouldn't stop distracting me as I was trying to read it.
It wasn't until I wanted to rescind the contract that all of the sudden you "said" you had many interested clients.
You said it would be listed nationwide on 89 websites, but only listed on four (per our conversation).
You're the one who has not cooperated with my request to rescind the contract.
You are incorrect I have not received any calls from realtors trying to steal your listing. I don't know where you get your information but that is not correct.
I don't know why you say you don't respond to [redacted] because once I stop responding to [redacted] you had [redacted] and [redacted] call [redacted] on August 20th and 21st to ask him if you could show the house. At that time [redacted] asked them why they are calling him and they said that [redacted]'s number was on the listing. 
You say I haven't cooperated, I asked for you to rescind my contract which I can do per the California Department of Housing and Community Development  and YOU did not cooperate.
You said you were in business 47 years and your email says 73 years. Either way that doesn't mean you don't operate an unethical business.
Saying sorry does not take place of your unethical business practices. 
I was also informed by the investigator I have the right to talk to the other two people you have listings in the park to see if they have also been represented.
 I have the right to fire you and I will take that right. I fired you as of 8/2/16. Please pick up your sign that is in plain view next to the driveway.
I'm sorry it didn't work out. Best of luck to you.
Told to [redacted] and I by [redacted] when trying to sell his service:
Real Estate Agents are only allowed to sell one manufactured home. He is not a Real Estate Agent and only sells manufactured homes.
He would list my home on 89 websites.
He would only show the house to people that were already pre-qualified to purchase.
We agreed on a selling price of $99,000. He listed the house for $130,000, based the price on the comps in the area. The new homes in OMHP sell for $85,000. Nothing in the park sells for anything close to $130,000. Did not show me the comps so I could see where he got this excessive price.
On the contract it clearly states the space rent is $1260.00. His listing said the space rent was $1160.00.
On his listing he also doubled the amount of square footage. He was clearly misleading any buyer because the 3 most important items to a buyer (selling price, space rent, and square footage) were all incorrect. He says they were typo’s and that he pays someone $10.00 an hour to type the listing.
When I was trying to read the contract he kept talking to me to keep me from reading the contract. I would not have signed his contract if I would have been able to read it. He was very talkative not giving me any time to notice some of his terms on the contract.
 
7/11/16 Contract start date.
7/26/16 I sent a text to [redacted] expressing my concern that the house had not been shown to anyone. I had a sign up for sale by owner for 2 days and had 6 people/realtors contact me. Since 7/11 when AMHS put up a sign I did not see any interest in home. After I mentioned to [redacted] that there has been no action, all of the sudden there were interested people. [redacted] told [redacted] the same day that he had 8 people that were interested. Well where were they??
7/27/16 [redacted] said there are people that have shown interest but did not qualify.
7/31/16 [redacted] showed house at 3:00PM.
7/31/16 3:24PM I text [redacted] to ask how the showing went.
7/31/16 3:29PM [redacted] text back said they liked the house, will let me know [redacted]orrow.
8/2/16 7:45PM [redacted] brought same family back to see house.
8/2/16 8:47PM [redacted] called and said they were going to discuss price and she would get back to me.
8/2/16 11:44AM I sent text to [redacted] letting him know there was another discrepancy with the space rent. Letting him know I want to rescind contract and that I was uncomfortable with the way he conducts business.
8/2/16 1:07PM [redacted] sent a response text that said he corrected the square footage and check with OMHP to find out the space rent.
8/2/16 2:41PM Text [redacted] letting him know the space rent was clearly written by him on the contract, but he lowered the rent by $100.00 in his listing. He stated that this was a new space rent when it had been $1260.00 since October of last year.
8/2/16  12:31 PM I sent an email to [redacted] letting him know I was not comfortable with the discrepancies he and I discussed (discrepancies are stated above) and that he mislead us and any potential buyers and let him know I wanted to rescind the contract. No response to my email from [redacted]. The same day I received an email at 1:20PM from MH Village stating they made changes to the discrepancies in the listing (space rent and square footage).
8/2/16 2:37PM I sent [redacted] an email that I see the changes were made from MH Village and I was still concerned there hasn't been any action with the home. No response to my email from [redacted] .
8/4/16 11:28AM I sent [redacted] an email that I still want to rescind my contract and that I did not feel comfortable with his service after I saw how he does business. I also asked for the name of the one family [redacted] showed the house to on 7/31/16 because of his stipulation on his contract that if the house is sold within 90 days after the contract was terminated that he would still get paid commission. No response to my email from [redacted].
8/4/16 11:31AM I sent email to [redacted] asking him to pick up his sign. No response to my email from [redacted].
8/4/16 I sent a certified letter to [redacted] to rescind my contract. The letter was not accepted at his current address. The investigator let him know heneeds to accept the mail at this address or he will assume their is no longer a business.
8/4/16 5:19PM [redacted] text and said they were not interested because the mother wants a larger area in front.
8/8/16 [redacted] called [redacted] and asked him if he received my email about rescinding contract. [redacted] said no he didn't receive it. He told him I want to rescind contract. [redacted] said no and hung up.
8/8/16 [redacted] called [redacted] and told him he would not cancel and he will charge me $500.00 if I take the sign down. [redacted] informed [redacted] I would be calling the Revdex.com and the DA's office and [redacted] said I don't care call them you signed a contract.
8/8/16 I filed a complaint with the Revdex.com.
8/20/16 I received an email from the Revdex.com saying that they had reached out to [redacted] and he hasn't responded to their requests. 9/1/16 [redacted] sent the Revdex.com the email he sent me.
8/20/16 [redacted] from AMHS called [redacted] and said he wanted to show the house.
8/21/16 [redacted] from AMHS called [redacted] and said he wanted to show the home. [redacted] told him he wasn't the home owner and that I only want to deal with [redacted].
8/21/16 1:51PM I received a message from [redacted] that said I was in breach of contract and to call him. I called [redacted] and he didn't answer.
8/22/16 8:52AM I emailed [redacted] asking him to explain to me in writing to explain how I was in breach of contract and I would like to meet with him in person to discuss. No response to my email from [redacted].
8/22/16 8:55AM I sent email asking who [redacted] is, this is the name that comes up under his number. No response to my email from [redacted].
8/23/16 11:22AM I sent [redacted] text that said on your contract is says you are properly licensed in California and asked for his license number. No response from [redacted].
8/23/16 12:07PM I sent a text to [redacted] telling him that Trulia.com has him listed as a real estate agent but he told me he wasn't a real estate agent and that I wanted to know what the truth was.  Tried to send him picture of it but it failed to send. No response from [redacted].
8/23/16 After I sent the previous text I noticed he changed the selling price of my home to $99,000 on Truila and his website listing. It was 
$130,000 earlier that day. I also noticed he marked all his properties as sold.
8/24/16 I left a message on the listing on [redacted]'s website (since he claims he doesn't get my messages) that the house is no longer for sale and to take down the listing.
8/25/16 I called the California Department of Housing and Community Development and spoke to investigator [redacted] Nenn and he told me I have the right to fire [redacted] at any time. He said he had just spoke to [redacted] in regards to his address of his office the week before. He referred to him as [redacted]. He let [redacted] know that he needs to respond to my emails and he needed to call me that day. [redacted] told [redacted] he would call me that day after his meeting and that he had planned to respond to my email that day. Of course after he got the phone call from the investigator. He hadn't responded to any emails for a month until he got the call from [redacted].[redacted] did not call me he told [redacted] he would do after his meeting. He did send me a 4 page response email and twisted the truth. This is very insulting when he knows how he operates.
[redacted] is very combative and vindictive. I'm not sure why he won't cooperate with me. I told him early on after I saw all the discrepancies on the contract that I did not want to do business with him.  Not all people operate this way and I was looking to sell my house not list it for $40,000 more than it's worth, and double the square footage, and list the space rent for $100.00 less that the real space rent. 
I don't know who made his contract because it does not have any publisher at the bot[redacted] of the contract and I am looking into that. These net listings are illegal in most states and I want to see if the contract is legit. This has been a big waste of my time and has added a lot of stress to this situation.
Thank you,
[redacted]

The Dealer do not have finances to install new homes. Has large turnaround of sales agents. Is late with bill payments. Same sales agent taking action for unpaid commission.