American Medical File/OnFile Reviews (3)
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American Medical File/OnFile Rating
Address: 3529 APD 40 SW, Rowlett, Washington, United States, 75088
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www.onfile.com
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I had three homes that I placed with this company Their lack of inspections and shoddy repairs cost me thousands of dollars Their failure to properly screen applicants cost me thousands Terry K***, their registered agent, did absolutely nothing to help me get a fair income on the homes When I finally cancelled my agreements with them I found that the rental rates (set by Terry) were significantly below market rates I found significant damage to the homes that had not been reported to meI was hit with massive cancellation fees and stonewalled when I requested documentation that was due me Do yourself a favor, stay as far away from this company as you can
We own a property that we had Action Property manage for way too long, but they make the contract impossible to get out of without paying a huge feeThe renters contract and APM's contract don't have the same date so if you try to fire the rental company and the renter still has time left on their lease you have to pay APM fees for however many months they have left and vice versaIt's pretty much set up so no matter what, you end up owning them a good chunk of changeThey also keep a reserve fund for repairs that they kept increasing to thousands of dollarsOkay, fine, it’s good to be prepared, but once we cancelled our contract with APM it took more than a month to get it refunded to usWe were joking that the owner probably had in some account gaining interest on our moneyTheir quotes on repairs were unusually high and there are rumors around the rental/real estate community that APM gets money kicked back to them from the contractors they hireout of the renters they found ended badly, either destroying our home upon moving out or by breaking their lease
Issues for this company: Lack of communication!!!!! Maintenace fee is way too high Contract is not fair to owners, owners will pay huge fee when you try to terminate your contract regardless