American Metals Reviews (1)
American Metals Rating
Description: METAL FABRICATORS
Address: 6104 W Okmulgee St, Muskogee, Oklahoma, United States, 74401
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Description: METAL FABRICATORS
Address: 6104 W Okmulgee St, Muskogee, Oklahoma, United States, 74401
Phone: |
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Add contact information for American Metals
Review: the promise you made for a 2 day delivery time with a $50 expedite fee after [redacted] told me it would normally be a week, I requested UPS Blue and also provided our account #. The order was placed on Tuesday 4/7 and they did not leave American Metals company until Friday 4/10. We expected the material no later than 4/10, which was 3 days after placement of order which would have been ok with us but we received it 7 working days after order was placed which would have been the original time American Metals quoted. This put a serious strain on our relationship with our customer who we promised a rush delivery to because of American Metals promise of a rush delivery and once again of which we paid an expedite fee for.Desired Settlement: Refund a $50.00 expedite fee