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American Movers Reviews (4)

I was so happy with my move American Movers are fast, efficient, & don't ever stand around and fast time The Budas are wonderful people I recommend them to everyone who is moving

A Plus repointed my chimney, lined my furnace and lined and installed a new wood stoveThe staff were extremely friendly, efficient and did beautiful workThe owner was outstanding and was great at communicating the work required and provided updates on the work progressHe also did a final inspection of the work and ensured that everything was up to his high standardWe has requested quotes from a few reputable companies and found that their price was inline with others, however their warranty far exceeded others I would highly recommend A plus!

We hired them for an interstate delivery of a piano. Piano arrived without legs they are missing with no plan for delivery after several weeks.
We contracted this company through sale representative *** We signed a contract for pickup and delivery of a baby grand piano on Jun 11, 2019. The piano was picked up from San Dimas, California, on June 18 and included three items: the piano body, piano legs, and piano bench. Prior to this pick-up, we paid the company a $300 deposit. Once our items were picked up, we paid $800, directly deposited into a business account, in order to authorize the items' departure from California. Two of our three items were delivered to our house in Washington on July 23rd. The movers who arrived at our house did not have adequate supplies to move the piano body up our 3 entry level steps into the main floor of our house. We provided our own piano straps that we happen to own and called our own friend who came over to the house and provided the majority of the lifting power to move the piano into our house using the straps (there were 2 movers, my husband, and our friend- so 4 total men to move the piano in using customer-provided equipment and man-power). After this, we discovered there were no piano legs included with our piano body and piano bench. After many desperate and un-intercepted attempts to contact Constantine, our contact for the dispatch of our delivery, the company itself eventually put us into contact with the guy who picked up our three items down in California and he confirmed that they did, indeed, pack up piano legs, labeled with our last name, intended to ship to Washington. Unable to do anything else and afraid to move the piano back out of the house without proper equipment, we paid the movers $500 cash as instructed by the company and did not sign off on our contract to confirm the delivery, because we could not affirm the the delivery/job had been complete. We have contacted both *** at the Company HQ and Constantine with dispatch many times over the past several weeks regarding the missing piano legs. The only progress that has been made is we discovered the legs were found on a trailer in Kansas and now no one has had success in contacting or locating the driver of this trailer. Thus, since July 23rd we have had a baby grand piano without legs on its side in our living room. We have heard no plan to resolve our issue. We have, in total, provided the company and movers with $***.

Desired Outcome

We would like replacement or delivery of the piano legs. We also seek monetary reparation for the delivery time past the contracted end-date of August 1st. We also seek monetary compensation for the moving services provided by us, the customer, and our personal friend that the 2 hired movers would have been physically incapable of providing without our manpower and equipment.

American Movers Response • Aug 26, 2019

Contact Name and Title: ***
Contact Phone: ***
Contact Email: ***
this is not our job we never did this or booked this we are in california not washington so I do not agree with this our company had nothing to do with this customer

A Plus repointed my chimney, lined my furnace and lined and installed a new wood stove. The staff were extremely friendly, efficient and did beautiful work. The owner was outstanding and was great at communicating the work required and provided updates on the work progress. He also did a final inspection of the work and ensured that everything was up to his high standard. We has requested quotes from a few reputable companies and found that their price was inline with others, however their warranty far exceeded others.

I would highly recommend A plus!

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Address: 501 Reservation Rd, Marina, California, United States, 93933-3415

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+1 (831) 582-9479

Web:

www.americanmovers4u.com

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