Ms [redacted] contacted our company to perform her moveShe called because she saw our groupon advertisedThe groupon is good for use within a TOTAL of miles from our location to any/all of the customers locations/pick ups and back to our locationMs [redacted] gave me the address of her pick and the address of her destination from Winston-Salem to the other side of GreensboroWhen I factored in the mileage using exact addresses the mileage was over miles totalI, as well as my crew leader, John Ingram, told Ms [redacted] REPEATEDLY, that we would NOT honor the groupon price for her move due to her excess mileageHowever, I was nice enough to give her a discount on her move even without the groupon purchaseI told her that for hours of service I would charge her $170, which is an $discount off of our hourly rate of $for hours, then I told her if she used anymore time than hours her rate per hour would be $per hour afterwards, our rateAgain, we told her we would not honor the groupon price many, many times before her move, and before her slick move of purchasing the groupon, AFTER she was told she would not be able to use itI have this all documented via emailI also told her if she did not like our rates she was welcomed to check with other moving companiesWhat bothers me about Ms***'s claim is that she makes it sound as though we did not discuss rates with her prior to the move and also let her know that we would by no means accept the grouponShe nearly harassed us to move her by calling myself and John several times to haggle about the price, in which we stood firm If she did not like our rates she had EVERY opportunity to find other means to move herself, as we are not in the business of moving people for freeAnd yes I did tell her if she could not afford movers then she should have moved herselfThis seems to be very logical to me, as having movers is a luxury expense which she obviously could not affordI sent her a statement earlier this week requesting the full payment for her move owed to us, the balance: $ She will not be receiving any type of apology letter from me as she is the one attempting to run a scamFurthermore, if the remainder of the payment is not made within more days, I will be taking her to small claims court Thank You, Amy C [redacted]
I have used American Moving and Hauling times! I used them twice while residing in Winston-Salem and this last time I requested their services for a move to another cityEach experience has left me thankful and pleased with the services providedDuring my last move, Sheen and Montini were on time and made sure all of my items were handled with care during the entire processAmy, the owner, is very friendly and professionalShe always provides options to assist you with planning and her staff are very professionalThe pricing is very reasonable and she is always upfront about the expected cost for services I would recommend this company to anyone who is moving on a budgetTrust me you wont be disappointed!
Ms [redacted] contacted our company to perform her moveShe called because she saw our groupon advertisedThe groupon is good for use within a TOTAL of miles from our location to any/all of the customers locations/pick ups and back to our locationMs [redacted] gave me the address of her pick and the address of her destination from Winston-Salem to the other side of GreensboroWhen I factored in the mileage using exact addresses the mileage was over miles totalI, as well as my crew leader, John Ingram, told Ms [redacted] REPEATEDLY, that we would NOT honor the groupon price for her move due to her excess mileageHowever, I was nice enough to give her a discount on her move even without the groupon purchaseI told her that for hours of service I would charge her $170, which is an $discount off of our hourly rate of $for hours, then I told her if she used anymore time than hours her rate per hour would be $per hour afterwards, our rateAgain, we told her we would not honor the groupon price many, many times before her move, and before her slick move of purchasing the groupon, AFTER she was told she would not be able to use itI have this all documented via emailI also told her if she did not like our rates she was welcomed to check with other moving companiesWhat bothers me about Ms***'s claim is that she makes it sound as though we did not discuss rates with her prior to the move and also let her know that we would by no means accept the grouponShe nearly harassed us to move her by calling myself and John several times to haggle about the price, in which we stood firm If she did not like our rates she had EVERY opportunity to find other means to move herself, as we are not in the business of moving people for freeAnd yes I did tell her if she could not afford movers then she should have moved herselfThis seems to be very logical to me, as having movers is a luxury expense which she obviously could not affordI sent her a statement earlier this week requesting the full payment for her move owed to us, the balance: $ She will not be receiving any type of apology letter from me as she is the one attempting to run a scamFurthermore, if the remainder of the payment is not made within more days, I will be taking her to small claims court Thank You, Amy C [redacted]
I have used American Moving and Hauling times! I used them twice while residing in Winston-Salem and this last time I requested their services for a move to another cityEach experience has left me thankful and pleased with the services providedDuring my last move, Sheen and Montini were on time and made sure all of my items were handled with care during the entire processAmy, the owner, is very friendly and professionalShe always provides options to assist you with planning and her staff are very professionalThe pricing is very reasonable and she is always upfront about the expected cost for services I would recommend this company to anyone who is moving on a budgetTrust me you wont be disappointed!