American Nanny & Family Care Service, LLC

The customer *** *** did buy the computer on the of December He went to return it on January 14, which is days later He claimed he didn't put a password on the machine, that the machine had no sound, and that it was unusable However, upon inspecting the machine, he
had bunch of personal stuff on the desktop, the sound was working, and apparently just forgotten the password Since he had wanted a refund, it was 15% as the machine was not defective as he had claimed It is noted on the paperwork that if the computer is returned within days for defective, then there would be no restocking fee However, this was not the case as the computer worked fine, just forgotten the password, which we offered to remove for free