Initial Business Response /* (1000, 5, 2015/11/16) */
The person who filed this complaint is a homeowner in a community that we manage which is a 20-unit Common Interest Development.
We sincerely regret the incorrect violation letter and as the complaint indicates we immediately accepted 100%...
responsibility for the mistake and corrected it.
It is our position that this complaint is an unfortunate misdirected manifestation of ongoing frustrations with the Board of Directors, who are independent and unrelated to PAS. Further, in connection, we have terminated our service agreement with this client.
PAS filed for a renewal of the FHA approval with [redacted] on [redacted]; it was rejected by [redacted] on [redacted] and [redacted] requested certain professional reports which the Association had to order. We received those reports and resubmitted the application for renewal to [redacted] on [redacted]. We are now waiting...
for [redacted] approval. The File # with [redacted] is [redacted].
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Initial Business Response /* (1000, 5, 2015/11/16) */
The person who filed this complaint is a homeowner in a community that we manage which is a 20-unit Common Interest Development.
We sincerely regret the incorrect violation letter and as the complaint indicates we immediately accepted 100%...
responsibility for the mistake and corrected it.
It is our position that this complaint is an unfortunate misdirected manifestation of ongoing frustrations with the Board of Directors, who are independent and unrelated to PAS. Further, in connection, we have terminated our service agreement with this client.
PAS filed for a renewal of the FHA approval with [redacted] on [redacted]; it was rejected by [redacted] on [redacted] and [redacted] requested certain professional reports which the Association had to order. We received those reports and resubmitted the application for renewal to [redacted] on [redacted]. We are now waiting...
for [redacted] approval. The File # with [redacted] is [redacted].
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]