Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted], I am sorry that the owner never returned your message that I did leave for him. He thinks in was buried on his desk, for that I apologize. I have spoken to him and would like to reach out and offer your deposit back. I feel other than the carpet deposit, that we provided you with...
everything you requested in good condition and with flexibility for pick up and return. I would like to ask you to take down your YELP review and any other poor reviews that you have posted. I will refund the deposit no matter what you decide. We are a business that tries to learn from issues with customers that were not 100% satisfied with our services. Every good AND every negative review gives us the opportunity to discuss how we can do things better. We are continually striving to do things right thefirst time. I will post a credit today and email you a copy of the invoice. Again I am sorry that we did not get back to you as promised. Thank you, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted], I am sorry that the owner never returned your message that I did leave for him. He thinks in was buried on his desk, for that I apologize. I have spoken to him and would like to reach out and offer your deposit back. I feel other than the carpet deposit, that we provided you with...
everything you requested in good condition and with flexibility for pick up and return. I would like to ask you to take down your YELP review and any other poor reviews that you have posted. I will refund the deposit no matter what you decide. We are a business that tries to learn from issues with customers that were not 100% satisfied with our services. Every good AND every negative review gives us the opportunity to discuss how we can do things better. We are continually striving to do things right thefirst time. I will post a credit today and email you a copy of the invoice. Again I am sorry that we did not get back to you as promised. Thank you, [redacted]