Self Defense Texas:
In the future I would recommend making it clear to your members that they are not signing a one year contract but an auto-renewing, can only be terminated in writing, agreement This was not made clear at the time of signing, and verbal requests for termination were not honored I thank you for reviewing my case and graciously waiving the fees incurred due to the miss-communication
Regards,
*** ***
[redacted] was amember of Seif-Dcfense Texas from. August 1, 2013 to December 4, 2014. Attachedis a copy of her membership agreement and cancellation. letter post markedNovember, 4 201.4,Ms. [redacted] has apast due balance of $168.00. Thi.s i.s for October and November membershipdues. According to the...
terms of her membership agreement, she owes for both ofthese months. Self-Defense Texas is underno obligation to waive these past dues.ln the interestof providing good customer service and putting this issue to rest, I will waivethe past dues of Ms. [redacted] account. Her balance is now $0,00.Sincerely,[redacted]
Self Defense Texas:
In the future I would recommend making it clear to your members that they are not signing a one year contract but an auto-renewing, can only be terminated in writing, agreement This was not made clear at the time of signing, and verbal requests for termination were not honored I thank you for reviewing my case and graciously waiving the fees incurred due to the miss-communication
Regards,
*** ***
[redacted] was amember of Seif-Dcfense Texas from. August 1, 2013 to December 4, 2014. Attachedis a copy of her membership agreement and cancellation. letter post markedNovember, 4 201.4,Ms. [redacted] has apast due balance of $168.00. Thi.s i.s for October and November membershipdues. According to the...
terms of her membership agreement, she owes for both ofthese months. Self-Defense Texas is underno obligation to waive these past dues.ln the interestof providing good customer service and putting this issue to rest, I will waivethe past dues of Ms. [redacted] account. Her balance is now $0,00.Sincerely,[redacted]