American Performance Coatings Reviews (%countItem)
American Performance Coatings Rating
Address: 3220 Homeward Way Unit H, Fairfield, Ohio, United States, 45014
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I've used American Performance Coatings for years for personal projects. I recommended them at work for our larger industrial runs. They have been doing an amazing job, it has made my work life much easier!
The staff is super friendly. The prices are very reasonable. The work they do is beautiful. Excellent all around!
Great service and I will definitely use their FFL transfer service again.
Very happy with the powder coating job that American Performance Coatings did on my jeep parts. Very friendly staff, great pricing.
I have had several parts done at American Performance Coatings for my car restoration project. The staff is always friendly, very knowledgeable and does an amazing job on my parts. I have used other powder coaters in the past but haven't gone back to any of them since I found this company.
I contracted and paid on 9/30/19 to have 9 pieces of outdoor furniture picked up, media blasted, powder coated, and delivered. I have been continually told excuses as to why the pieces are not finished. On June 5, I visited their facility to view and confront. No one was there, but when I contacted Brandon on his phone, he said they were on mobile job, but my furniture would be delivered by June 12. I told him that I was holding him to that. He made no effort to call or contact me since then. My patience is at an end. I will contact *** next concerning the charges. If I can not get satisfactory resolution through the Revdex.com, I plan to proceed to take legal measures.
This project took much longer than we anticipated. We ran into an initial issue where the metal started rusting after it was powder coated, we could not return the project to the customer in that condition. We outsourced the project to another company to have the initial powder coat that we applied removed. The stripping company took much longer to return the project to us than we would have liked. Then we were forced to shut down due to COVID19. Excuses aside we should have returned the customer's project to her sooner than we did. All items have been completed and returned. Before the mishaps with this project we discounted the project by $389.91 we then waived the $119.99 delivery fee. After the mishaps we waived the $700 fee for the zinc rich primer (which helps prevent rusting. We have also offered to complete a future product for the customer free of charge.
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
He delivered all of the items to me on 7/11/20. They look great. He gave me a 1 year warranty.
Regards
Amazing service, friendly staff. They have a customer for life in me, great work!