American Portfolio Mortgage Corporation

Revdex.com: Upper management contacted me directly by phone and e-mail detailing how this situation is going to be resolvedThey provided documentation that the issue is in the process of being resolved and I have confidence that they will follow throughI was very impressed with their response to this situationThank you for your help in getting this resolved Sincerely, [redacted]

This is an initial response to your complaint that we received today I am having my servicing team make a full investigation regarding your loan file and I will respond back to you today with complete answers to your request

This is a duplicate complaint that was filed with the State of Illinois.  We are investigating and will respond to the complaint through the Illinois Department of Financial and Professional Regulation.

Revdex.com:
Upper management contacted me...

directly by phone and e-mail detailing how this situation is going to be resolved. They provided documentation that the issue is in the process of being resolved and I have confidence that they will follow through. I was very impressed with their response to this situation. Thank you for your help in getting this resolved. 
Sincerely,
[redacted]