Hi [redacted] your deposit was refunded on 6/15th, please find attached proof of refundwe are really sorry about what you went though with us, we hired new person in the office to call all customers before we do the pick up and go over the quote with them days prior to move day to make sure things like this don't happen again
Hello we did speak with [redacted] apologized and explained to her the reason of the delay, we gave her updates on the location of the truck also gave her a discount for all the inconvenience and the long wait, [redacted] was pleased and happy with the discount and she understood that we have no control over truck brakeage and she agreed to revoke this complaint
Hello items were shipped via *** and *** has confirmed receiving them, customer paid American Pro Movers with bad checks that were returned by the bank, therefore we are gong to send her contract to collectionsplease find attached copies of *** shipping labels for all items also a
copy of all checks that were returnedFYI checks were returned before *** get her delivery so nothing of her shipment was missing yet. even though she gave us bad checks for her move we still shipped her items
Hello ***we are truly very sorry about that bad experience with our company, please contact us at *** and ask for Andy .K so we can work this issue out and hopefully resolve this matter
Hello we did speak with [redacted] apologized and explained to her the reason of the delay, we gave her updates on the location of the truck also gave her a discount for all the inconvenience and the long wait, [redacted] was pleased and happy with the discount and she...
understood that we have no control over truck brakeage and she agreed to revoke this complaint
good morning the floor rug and a refund check of $150 were given to [redacted] on Saturday 8/5/2017, we are truly sorry about the delay, our office manager contacted her and she confirmed receiving them ,
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
Hi [redacted] your deposit was refunded on 6/15th, please find attached proof of refund. we are really sorry about what you went though with us, we hired new person in the office to call all customers before we do the pick up and go over the quote with them 2 days prior to move day to make sure things...
Hi [redacted] your deposit was refunded on 6/15th, please find attached proof of refundwe are really sorry about what you went though with us, we hired new person in the office to call all customers before we do the pick up and go over the quote with them days prior to move day to make sure things like this don't happen again
Hello we did speak with [redacted] apologized and explained to her the reason of the delay, we gave her updates on the location of the truck also gave her a discount for all the inconvenience and the long wait, [redacted] was pleased and happy with the discount and she understood that we have no control over truck brakeage and she agreed to revoke this complaint
Complaint: [redacted] I am rejecting this response because: Regards, [redacted]
we are still trying to locate the TV and we will find it, we are offering a $settlement check if customer are willing to accept and close this case
Hello items were shipped via *** and *** has confirmed receiving them, customer paid American Pro Movers with bad checks that were returned by the bank, therefore we are gong to send her contract to collectionsplease find attached copies of *** shipping labels for all items also a
copy of all checks that were returnedFYI checks were returned before *** get her delivery so nothing of her shipment was missing yet. even though she gave us bad checks for her move we still shipped her items
Hello ***we are truly very sorry about that bad experience with our company, please contact us at *** and ask for Andy .K so we can work this issue out and hopefully resolve this matter
Hello we did speak with [redacted] apologized and explained to her the reason of the delay, we gave her updates on the location of the truck also gave her a discount for all the inconvenience and the long wait, [redacted] was pleased and happy with the discount and she...
understood that we have no control over truck brakeage and she agreed to revoke this complaint
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
good morning the floor rug and a refund check of $150 were given to [redacted] on Saturday 8/5/2017, we are truly sorry about the delay, our office manager contacted her and she confirmed receiving them ,
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
Hi [redacted] your deposit was refunded on 6/15th, please find attached proof of refund. we are really sorry about what you went though with us, we hired new person in the office to call all customers before we do the pick up and go over the quote with them 2 days prior to move day to make sure things...
like this don't happen again