I enrolled my daughter in this camp using the website registration We had a change of plans for that week that would not allow her to attend I checked the website for its policy, and realized I had to cancel immediately if I wanted a full refund(minus the regfee)of $ I received a reply stating there were no refunds, and that this policy was in the regagreement that I signed I could not find that clause anywhere, and I returned to the website to double check It was not there And the return policy still stated that if I cancelled days before the start of the camp week, I would be refunded the full amount I contacted the company by email a second time, and a third time, and a fourth time Was told I would get it back, but it never happened I waited several months and tried againThis time I was ignoredI can provide documentation if necessary
Product_Or_Service: One week of day camp
Order_Number: n/a
Account_Number: ***@comcast.net
I enrolled my daughter in this camp using the website registration We had a change of plans for that week that would not allow her to attend I checked the website for its policy, and realized I had to cancel immediately if I wanted a full refund(minus the regfee)of $ I received a reply stating there were no refunds, and that this policy was in the regagreement that I signed I could not find that clause anywhere, and I returned to the website to double check It was not there And the return policy still stated that if I cancelled days before the start of the camp week, I would be refunded the full amount I contacted the company by email a second time, and a third time, and a fourth time Was told I would get it back, but it never happened I waited several months and tried againThis time I was ignoredI can provide documentation if necessary
Product_Or_Service: One week of day camp
Order_Number: n/a
Account_Number: ***@comcast.net