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American Residential Investment Management

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American Residential Investment Management Reviews (1)

I was a resident with American Residential Investment Management. I moved out April 26, 2014. April 1st was when ARIM took over the apartment complex. I had previously gave my thirty day notice to the property Manager before ARIM took over when I advised the current landlord he ask if he could get a copy of the thirty day notice. When I moved out and left the apartment in great condition with little to no paint work needed. I gave the landlord the keys and left. I waited for the deposit check to come to the address I listed with the landlord. I called the office May 22, 2014 and I asked the landlord does he have my security deposit and in his response he asked if I wanted to pick up the check or mail, I advised the landlord I prefer if I could pick up the check. I asked the landlord how much was the check and it was not what I paid to move in, he got upset about the debate over the amount of the check and told me he was just going to mail the check. I went to the office may 23, 2014. I asked the landlord where was my check and he explained he mailed the check, I ask why because I told the landlord I would come pick it up, I left and to the present day May 28, 2014 I have not yet still received my security deposit as I had went to the landlord office and he told me he sent the check off, I explained to the landlord why don't he just stop payment and write me another chexk , he explained he will not pay a stop payment on the check. I told the landlord I could not tolorate this craziness and something has to be done. If the landlord would have done what was ask which I would have picked up the check I would not be writing this complaint. This need to be resolved as my lease agreement clearly states my security deposit to be return within thirty days.Desired SettlementI would like my security deposit as soon as possible, I am in the process of moving and I need the security deposit to put down for another place.Business Response The check with full refund of security deposit without any deduction was mailed on 5.22.14 on the request of resident on her given address. Miss [redacted] visited the office on 5.23.14 and asked for writing another check. The Site manager explained the mail could be delayed due to Memorial Day and it costs to put a stop on the check. A reasonable time be allowed to USPS to deliver the check. Ms. [redacted] was also showed the check stub and given the check number. Apparently the complaint should have been against the USPS, but we are ready to write another check today.

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Description: Apartment Complexes

Address: 120 Ridgewood Dr, Raleigh, North Carolina, United States, 27609-3754

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