American Restoration And Concrete Construction

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI do not feel I am not making a mountain out of a molehill I am simply looking to get what I paid for I am actually flabbergasted at the fact that you said that "had I asked for perfection, you would have gone the extra mile" I am just wondering what percentage of effort you put into my job I am pretty sure that when asking for a service to be rendered, anyone and everyone is looking for a perfect job or at least darn close You are correct at saying that this was not decorative in the aspect of stamped or washed The "minor imperfections" on my 18'x23' pad are not minor to a person who can see them within one week of completion and in broad daylight Especially by someone who was said to be a Union Finisher I can see a few marks in some hard to reach areas since it is literally attached to the house, but these are spread throughout These imperfections could be expected after a few years of use/weather or harsh use of dragging and pounding large items on it In no way shape or form have I Slandered your name or defamed your character Those terms are defined as spreading ACCUSATIONS against a person or business I have NEVER ONCE lied about any of the items I have addressed There are review sites set up to give the general public some insight on how a business transaction and/or services are conducted I am telling nothing but the truth It is part of the Declaration that I have the Freedom to voice my opinion As far as registering a complaint on the Revdex.com, this was to come to a mutual agreement between us Clearly it has not come to that yet Maybe it will, maybe it won't I am just using a means to get there besides going to the Small claims court It does not have to go in that direction If you would like to counter my claim with what you feel is appropriate, feel free If you look, your company does not have a single bad mark against them on my behalf on any of the review sites Your reputation is not tarnished This bantering back and forth is as far as its gone And just so you know, no one can see this exchange between us Whether or not (and I can tell you feel NOT) this back and forth is necessary, if you felt you were wronged in some way by a business, you would have taken action as well As you said, it is how the World works With that said, I feel as though I did not get what I believe to be a up to par job and was heavily disappointed It was basically like when you hope to get a brand new bike on Christmas morning, and instead you run down the stairs and see a basketball Regards, [redacted] ***

Revdex.com spoke to Michael at business and the following was relayed: The customer still owes me moneyWe did complete the job late but there was no date of completion agreed to on the contractThere were a couple of small gaps between posts, we offered to return and address those issues but were not allowed to come backI adjusted their bill and agreed to settle for $1,If they do not pay the amount owed I will be taking them to small claims court