Your letter of July 27th suggests that we review this case again and reconsider its positionWe have reviewed the case again and, while not able to reconsider our position, will attempt to clarify our position on this matter.American Senior Koncepts did not have possession of the copy of the TrustThe [redacted] s were visited by [redacted] and we understand their decision to decline doing business with usWe have no files in our office relating to them and "the business", as ASK is referred to, has no record of conversations with the [redacted] s about returning the Trust to themAny conversation about the return must have been with [redacted] and we were not aware of the siuationWe are sorry about the inconvenience and misunderstandingAs stated previously, the material was mailed to the [redacted] s at their address in [redacted]
This Is to advise you that the copy of the [redacted] Trust referred to was mailed ***) to the [redacted] residence some time agoIt has not been returned to our office and we are absolutely not in possession of it, nor do we know of any reason for the delay in their receiving it - as has been discussed with them previously by phone
Your letter of July 27th suggests that we review this case again and reconsider its positionWe have reviewed the case again and, while not able to reconsider our position, will attempt to clarify our position on this matter.American Senior Koncepts did not have possession of the copy of the TrustThe [redacted] s were visited by [redacted] and we understand their decision to decline doing business with usWe have no files in our office relating to them and "the business", as ASK is referred to, has no record of conversations with the [redacted] s about returning the Trust to themAny conversation about the return must have been with [redacted] and we were not aware of the siuationWe are sorry about the inconvenience and misunderstandingAs stated previously, the material was mailed to the [redacted] s at their address in [redacted]
This Is to advise you that the copy of the [redacted] Trust referred to was mailed ***) to the [redacted] residence some time agoIt has not been returned to our office and we are absolutely not in possession of it, nor do we know of any reason for the delay in their receiving it - as has been discussed with them previously by phone