American Sprinkler

I spoke with the customer yesterday, Dec28th and explained the way her warranty works in the repair that is needed with her vehicle The vehicle has n internal engine issue.In order for us to fully diagnose the problem the customer has to authorize tear down I explained that the costs associated with diagnosing something like this would behrs labor at a rate of $per hr If the repair is covered by her extended warranty she would only be responsible for her deductible If the repair is not covered she wouldbe responsible for the tear down and we would let her know what it would take to fix from there She asked for my first and last name and said "goodbye" If you have any otherquestions please let me know.Sincerely, [redacted] Service ManagerMcGrath Lexus of Westmont