American Stage Festival

Dear ***,This customers order was received electronically from our website on3/30/ This order was not altered in anyway, and printed exactly assubmitted on the stock selected The description for this item states gold faux foiland not gold foil The customer also has the option to contact us if they havequestions in regards to the items they reviewing prior to purchasingUnfortunately, the customer service this customer received, after theyreceived their order, is unacceptable and not the service we strive to achieve atAnn's Bridal Bargains I have issued a credit $to the customer's creditcard The credit will be applied to the credit card that was used when the orderwas placeSincerely,Wendy K.Accounts Receivable Lead(Original ltr attached)

Dear [redacted],This customers order was received electronically from our website on3/30/2018.  This order was not altered in anyway, and printed exactly assubmitted on the stock selected.  The description for this item states gold faux foiland not gold foil.  The customer also has the...

option to contact us if they havequestions in regards to the items they reviewing prior to purchasing. Unfortunately, the customer service this customer received, after theyreceived their order, is unacceptable and not the service we strive to achieve atAnn's Bridal Bargains.  I have issued a credit $116.07 to the customer's creditcard.  The credit will be applied to the credit card that was used when the orderwas place. Sincerely,Wendy K.Accounts Receivable Lead(Original ltr attached)