American Storm Restoration

As promised this is a follow up review of the Storm Damage work for post-project performed by the Team at American Storm Restoration. Much as we said in the initial Preparation and Approvals review previously, the quality of work continued to be very good through execution. The workers were professional and did quality work using proper techniques and did not cut corners on the work. As expected did the work in stages, with one crew performing the roof demo and install and others doing the inside ceiling repair / painting. The damage, especially inside, was challenging and the team took several steps beyond what normally would have been necessary for a basic repair. The process was done relatively painless across two days. Although it was necessary to vacate our primary living room/dining room due to scaffolding and safety they were happy to clear the way for us able to move around in the house as we needed. There is still a small amount of work left to complete with other secondary repairs, but the American Storm Restoration team continues to be highly recommended by us.

The team has performed performed well through the planning stages. First, they are a local company and not one of those out-of-town storm chasing companies we keep no-soliciting signs up to keep away. When we engaged with American Storm Restoration, we had an unusual and rather complex situation where multiple storms spanned across a change in insurance companies. They were extremely responsive and helpful navigating the challenges of handling insurance and settlement. Their Licensed Inspector worked with the insurance company to ensure we were not getting 'short changed' and ensure fair and complete resolution. It was explained clearly from the beginning that this is a multi-step process that can take some time, which it has, but they were with us the entire way. I was skeptical assuming they were like the flyby night 'Storm Damage Roofers' but they truly are not that, they are a legitimate roofing company. We are now finally through approvals / paperwork at the stage of beginning the work. I plan to followup this Initial review with a 'post work' review discussing work quality. But definitely so far so good..