American Termite & Pest Control

On June 14,We serviced the property located at [redacted] for antsThe service costed $and comes with a day warrantyOn that day, Our Technician left an estimate for an upgrade treatment of $which she refused at the timeOn July 1,we went back out to the property and serviced it again, this time at no chargeWe went back out there again,at no charge, on July 12,On August 2,2016, we went back to the property and serviced it again at no chargeThe original service on June 14,came with a day warrantyWe were kind enough to go out there on August 2,at no chargeThat service is well out of the warranty date and should of costed $We have tried our best to take care of Mrs.***On August 8,she called our company and said she still had antsShe said the ants were not in the house but only in the garageI told her if she would like service it was gonna cost her $That's over 50% off of the cost which should be $Mrs[redacted] then got rude and said she is not paying anything elseShe also stated She would give us a bad name on facebook and then hung upI believe we have done everything that can be done to make Mrs[redacted] happy

On June 14,2016 We serviced the property located at [redacted] for ants. The service costed $84.00 and comes with a 30 day warranty. On that day, Our Technician left an estimate for an upgrade treatment of $150 which she refused at the time. On July 1,2016 we went back...

out to the property and serviced it again, this time at no charge. We went back out there again,at no charge, on July 12,2016. On August 2,2016, we went back to the property and serviced it again at no charge. The original service on June 14,2016 came with a 30 day warranty. We were kind enough to go out there on August 2,2016 at no charge. That service is well out of the warranty date and should of costed $84.00. We have tried our best to take care of Mrs.[redacted]. On August 8,2016 she called our company and said she still had ants. She said the ants were not in the house but only in the garage. I told her if she would like service it was gonna cost her $39.00. That's over 50% off of the cost which should be $84.00. Mrs.[redacted] then got rude and said she is not paying anything else. She also stated She would give us a bad name on facebook and then hung up. I believe we have done everything that can be done to make Mrs.[redacted] happy.