American Tile Depot Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Calling the phone number provided gets no response I do not know how they will refund my credit card since they have no record of the transaction The items in question are enroute to California.
Regards,
*** ***

We offered refund to [redacted] on Yelp but he did not respond back us. You can find our offer and reply to [redacted] as below. Unfortunately, we can not refund money without merchandises get back.Hello [redacted], Please, send all items back to us, we will give you a full refund. These items are very...

fragile Please pack them very carefully.You do not need return authorization. Here is the return address; American Tile Depot 1440 S State College Blvd Ste 6G Anaheim, CA 92806 Once your return is received and inspected that it usually takes us 3-5 business days to process returns after they arrive at our location. We will notify you via e-mail of your refund once we have it processed., We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.  Here is the link for our return policy. http://www.americantiledepot.com/pages/policies-procedures Please feel free to reach us at (888) 628-1541, if you have other questions.