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American Tire & Audio

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American Tire & Audio Reviews (1)

I trusted these mechanics to fix my car because it was running hot.I sat in their shop from 10 in the morning to closing to leave the shop with the same problem.I took my vehicle back to themso he could once again fix the overheating problem and put the exhaust manifold back on my car,because he didn't bother to put it back on the previous visit. I take it back expecting the problem to get fixed,once again I sit in the shop till closing. The mechanic comes out and tells me he had to order me a pipe cause he cut my original pipe to and to bring it back the next day.So, me being naive pay the owner. I gave him a postdated check.I I'm driving home with no problem until I get halfway home. The car starts smoking and jumping. Long story short, thesemechanics basically tore up my car. They took shortcuts to to hurry up a d try to get finished, and they don't want to acknowledge their mistake.Instead they choose to lie on me and say I told them to take a shortcut which I did not. So now, I'm without a vehicle, and I will be out of almost 300.00 when I go pick up my check, cause it's no way I can get it back,cause its in the owners possession. Basically, their word against mine.Desired SettlementI want these people out of business, cause they don't honor their work. They don't own their mistakes. I feel taken advantage of simply cause I'm a young woman that didn't know any better.Business Response Contact Name and Title: Ali [redacted]Contact Phone: [redacted]Contact Email: [redacted]@gmail.comHello Miss [redacted], your car 02 Oldsmobile intrigue, you came on 6/17/2015 and your car was running hot and has a bad water leak, our estimate to your car (your car need head gasket or used engine and fix the water leak) at that time you don't have the money to fix the water leak in the right way, which is going coast you 800$dollar. Our mechanic talk to you about lower the cost just to fix the water leak by doing short cut and cut the labor form 9 hours to 3 hours and you agree to this, please look at your receipt and shows this is a temporary fix for the water leak and we need the fix the head gasket, the water leak is fixed. You been told you cannot drive your car because the head gasket on your car not good any more). On your receipt shows 299.53 but the owner took 150 because he is not happy about your car situation and we have the video to approve that. Thank you very much Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)My issue is that I came to your shop a 2nd time,cause my car was still overheating no sooner than I left your shop, I came back a couple of days later for the problem to be fixed.Instead of fixing the problem you let your mechanic cut my pipe,I did not agree to that. I agreed to whatever work you all were gonna do the first time, I never told you all to cut my pipe. NOTHING about cutting pipes was mentioned to me, so don't try to turn a mistake you all made around me treating me as I if it's my fault, cause I didn't tell you to cut any pipes. Take some responsibility.No where on my receipt does it say anything about you all replacing any pipes.[redacted]Final Business Response

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Description: Auto Service-Tire / Battery / Accessories Shops

Address: 1400 S Highland Ave, Jackson, Tennessee, United States, 38301-7581

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Web:

www.americastireautorepair.com

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Shady, yet now dead: once upon a time this website was reported to be associated with American Tire & Audio, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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