American Tire & Auto Care Inc. Reviews (1)
American Tire & Auto Care Inc. Rating
Description: Tire Dealers
Address: 76 Church St, Flemington, New Jersey, United States, 08822
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Review: I have been a customer at this location of American Tire and Auto for 12 years. History: On June 6, 2011 front disc brakes were replaced at American Tire and Auto Care. I paid $491.99. I returned to AT&AC three months later on Sept. 15, 2011 complaining of front brake pulsation. The front rotors were replaced at no charge. One month later on Oct. 11, 2011 I returned again to AT&AC with same complaint at which time AT&AC denied that the pulsation was caused by the faulty front brakes. It was not until I went to two other repair shops - for which I have receipts-who BOTH said that the problem was the front brakes that AT&AC replaced the front brakes for the THIRD TIME. After a third front brake job and only 6,647 miles I needed new front brakes! In Sept. 2012 I took the car to another repair shop and paid $561.95 for a complete front brake repair. I've had no problems with the front brakes since then. I never received so much as an apology for my inconvenience caused by American Tire and Auto Care after spending at least $15,000 there in service and parts since moving to the area n 1999.Desired Settlement: I am seeking a full refund of $491.99 because American Tire and Auto Care REPEATEDLY installed inferior brakes on my vehicle resulting in my having to waste more time on a FOURTH brake job at another repair shop to finally et the job done right. Furthermore American Tire and Auto Care denied that they were the cause of the problem until I forced the issue by getting estimates from two additional service shops.