This review is of the service departmentI cant speak to the sales department as I bought my [redacted] in CTOne thing I will say however is that the sales floor looks decent and from other reviews seems plesant to deal with The service department on the otherhand is quite the oppositeI have had my car for many years and never once had an issue until this service department looked under the hoodThe serivce was not up to the standards of what you imagine when you think Audi and yet you still pay the premium for it The last time I took my car in to be looked at by this dealership cost me over $just so they can tell me that the engine wouldnt worksomething I already knew since I had the car TOWED TO THE DEALERSHIP FOR THAT VERY REASONI assure you that once they tinker with ityour car will also need a completely new engine I took my car to a reputable Audi dealership to get a second opinion on my carUpon inspection, the technicion told me there were parts missing from my engineThe West Broad Audi Service department tore my engine apart and didnt even place it back together again it was missing major components to the engine! Nice of them to let me know that they took out these parts and not put them back As far as I am conserned, West Broad Audi is a chop shop
This review is of the service department. I cant speak to the sales department as I bought my [redacted] in CT. One thing I will say however is that the sales floor looks decent and from other reviews seems plesant to deal with.
The service department on the otherhand is quite the opposite. I have had my car for many years and never once had an issue until this service department looked under the hood. The serivce was not up to the standards of what you imagine when you think Audi and yet you still pay the premium for it.
The last time I took my car in to be looked at by this dealership cost me over $300 just so they can tell me that the engine wouldnt work... something I already knew since I had the car TOWED TO THE DEALERSHIP FOR THAT VERY REASON. I assure you that once they tinker with it... your car will also need a completely new engine.
I took my car to a reputable Audi dealership to get a second opinion on my car. Upon inspection, the technicion told me there were parts missing from my engine. The West Broad Audi Service department tore my engine apart and didnt even place it back together again it was missing 7 major components to the engine! Nice of them to let me know that they took out these parts and not put them back.
As far as I am conserned, West Broad Audi is a chop shop
This review is of the service departmentI cant speak to the sales department as I bought my [redacted] in CTOne thing I will say however is that the sales floor looks decent and from other reviews seems plesant to deal with The service department on the otherhand is quite the oppositeI have had my car for many years and never once had an issue until this service department looked under the hoodThe serivce was not up to the standards of what you imagine when you think Audi and yet you still pay the premium for it The last time I took my car in to be looked at by this dealership cost me over $just so they can tell me that the engine wouldnt worksomething I already knew since I had the car TOWED TO THE DEALERSHIP FOR THAT VERY REASONI assure you that once they tinker with ityour car will also need a completely new engine I took my car to a reputable Audi dealership to get a second opinion on my carUpon inspection, the technicion told me there were parts missing from my engineThe West Broad Audi Service department tore my engine apart and didnt even place it back together again it was missing major components to the engine! Nice of them to let me know that they took out these parts and not put them back As far as I am conserned, West Broad Audi is a chop shop
This review is of the service department. I cant speak to the sales department as I bought my [redacted] in CT. One thing I will say however is that the sales floor looks decent and from other reviews seems plesant to deal with.
The service department on the otherhand is quite the opposite. I have had my car for many years and never once had an issue until this service department looked under the hood. The serivce was not up to the standards of what you imagine when you think Audi and yet you still pay the premium for it.
The last time I took my car in to be looked at by this dealership cost me over $300 just so they can tell me that the engine wouldnt work... something I already knew since I had the car TOWED TO THE DEALERSHIP FOR THAT VERY REASON. I assure you that once they tinker with it... your car will also need a completely new engine.
I took my car to a reputable Audi dealership to get a second opinion on my car. Upon inspection, the technicion told me there were parts missing from my engine. The West Broad Audi Service department tore my engine apart and didnt even place it back together again it was missing 7 major components to the engine! Nice of them to let me know that they took out these parts and not put them back.
As far as I am conserned, West Broad Audi is a chop shop