American Water Resources of Washington, D.C. Reviews (1)
Last month I decided to join American Water Resources Sewer Line Service at a monthly price of [redacted] per month to be added to my water bill and this original contract was agreed upon. This amount is for coverage and service to my sewer line from my house to the [redacted] sewer line. I received confirmation for my order at the agreed price of [redacted] per month except it says that the price will be raised to [redacted] per month. When I called they told me that this increase was companywide. I spoke to [redacted] on June 5, 2014 in the morning. I told him that was not the price I agreed to, that the company should honor the agreed price for at least one year. I asked for a supervisor. He said I will get a call back in 24 hours. I told him it was like selling him a car at a price of $799.00 and when he came to pick it up I decided to change my mind and say the new price is $847.00. That is not reputable and I said my original monthly charge should be honored. I want the service but at the price I agreed to.