American Wellness Reviews (1)
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American Wellness Rating
Description: Massage Therapists, Offices of All Other Miscellaneous Health Practitioners (NAICS: 621399)
Address: 7639 Hull Street Road, Richmond, Virginia, United States, 23235
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Review: I bought a [redacted]: 90 minute massage for $25.00. I tried to schedule an appointment but got a voice mail instructing me to go to a website to schedule an appointment: [redacted] went to the website but could only schedule on a Wednesday during my work hours. The other two options were for 75 minute massage at $130 and $160 only. I messaged the owner and said that I needed a weekend, preferably a Saturday. She said she only worked Wednesdays. I told her I worked during those hours and she said to get a refund then. This entire advertisement seems very shady and when I read the fine print on [redacted], there was no mention of the restricted availability. She called me and was very nasty to me in response to my statement that I was going to report her business. I feel like this a Bate and Switch scam or at the very least, a promotion that deceives the consumer.Desired Settlement: Just to have my complaint on file in case she does this to others and/or to have her change her ad to reflect the restrictions.