[redacted] did not purchase this box spring from American Wholesale as we do not sell to the publicWe are a distributor and as such we buy from Manufactures and resell to furniture dealers/retailersWe cannot handle claims from consumers directly; all requests must go through the dealer who sold the merchandise to the consumer American Wholesale is only equipped to make deliveries to furniture storesWe deliver to business docks on 53' semi-trailersWe cannot make residential deliveries We understand that the retailer where [redacted] purchased the box spring is no longer in businessTherefore we are willing to exchange the defective pieces at our location in IndianapolisI did speak with [redacted] and told him that we would do this, but that we could not be responsible for the transportationI have attached a copy of American Wholesale Furniture's warranty policy as wellPlease let me know if you need any additional informationSincerely, Patrick M [redacted] American Wholesale Furniture
[redacted] did not purchase this box spring from American Wholesale as we do not sell to the publicWe are a distributor and as such we buy from Manufactures and resell to furniture dealers/retailersWe cannot handle claims from consumers directly; all requests must go through the dealer who sold the merchandise to the consumer American Wholesale is only equipped to make deliveries to furniture storesWe deliver to business docks on 53' semi-trailersWe cannot make residential deliveries We understand that the retailer where [redacted] purchased the box spring is no longer in businessTherefore we are willing to exchange the defective pieces at our location in IndianapolisI did speak with [redacted] and told him that we would do this, but that we could not be responsible for the transportationI have attached a copy of American Wholesale Furniture's warranty policy as wellPlease let me know if you need any additional informationSincerely, Patrick M [redacted] American Wholesale Furniture