Americare

Our experience with this company has not inspired confidence that they have completed the terms of our contract for a Bronze Fortified Roof
We signed a contract for a Bronze Fortified Roof on June 15, Before signing the contract we met with ***, *** and another employee several times*** was our main contactIn our conversations, *** explained the process including that the supervisor would take pictures during the roof installation for inclusion in the packet applying for the Bronze Fortified CertificationHe and *** also implied that *** and *** would be installing the roof with a crewWe had both phone conversations and in-person conversationsIn many of the in-person conversations, *** did not show up at the time or even the day he said he wouldOftentimes, it was because he decided to go talk to someone else instead and "didn't make it to us." He has a habit of not doing what he says he will when he says he willThis includes

The work performed was satisfactory The experience overall was poor May be a combination of insurance company and Legacy but communication lacked Final out of pocket expense was nearly times more than initially agreed upon but months into the process felt obligated to pay based on the revised contract It was my fault to sign the contract based on a very different verbal understanding Listen carefully, double check the numbers, and if other options available I'd strongly consider another roofing company

They came and replaced my roof in a very timely manner and at reasonable priceI am very satisfied with their work

To: The Revdex.com
From: *** *** *** *** *** *** AL XXXXX Phone: XXX-XXX-XXXX August 21,
Complain against: Legacy Roof Contractors *** *** *** *** AL XXXXX
Phone: XXX-XXX-XXXX
First Salesman: *** ***SrClaims Specialist
Second Salesman: *** (***) ***SrClaims Executive
Manager: ???
Owner: *** ***
I, *** ***, signed a contract on X-XX-XXXX with *** *** to replace my damaged roof by Legacy Roof Contractors out of *** AL XXXXX
My brother, *** *** handled the contract for my roof, as I am years old, widow lady with cancer, under Doctor care, being tested every six months
About the second week in July, *** *** call