America's Choice Moving and Storage, Inc.

America's choice moving & storage did a great job during my last relocation from FL to AR. I didn't know that a moving can be this smoother. They didn't even let me feel any issue to be worried for. They knew exactly how to deal with each item. I liked their way of working. They gave me a challenge that nothing will be even scratched. And they won. That was the first time someone else won against me and I got happy. They were financially affordable. The whole combo was good. Liked them a lot.

THE WORST COMPANY EVER !!!! This company should not even be in business... They have noooo clue what customer service is and does not care one bit about their customers once they take your money.

They were sooo helpful with getting me set up and setting up the pick up. They answer every question quickly and do what they can to real you in, they make you feel like you can trust them and your belongings are safe in their hands .... Once my belongings were in their possession that all changed.

It took over a month to finally receive my belongings as they kept saying there was delays in the drivers route. They would say I would have my stuff by a specific date and then take several days after that day comes and goes to return my emails as I called every day with no answer and when they finally do they just push you off another week to go threw the same thing over and over again. When the driver finally showed up with my stuff I asked him what took so long and he told me this company begged him to take my load not even a week prior when they told me the driver took it several weeks ago "with delays". They failed to mention to me that their company does not actually deliver your belongings, they pay a driver that is NOT employed by Americans Choice Moving to take your stuff to you.

Not only do I have a whole lot of damaged items I also have several missing items. Almost every one of my boxes were busted, some taped back together with stuff hanging out, plastic containers with NO lids and not knowing what's missing. It looks like they just threw my boxes around and did not care about my stuff bI have full boxes of stuff and several furniture items that is flat out missing all together and all they would tell me was "this is why you have insurance" ... Really, when their representative specifically told me I really did not need to purchase the extended insurance but there was the standard insurance included in my quote. When calling the insurance company (not threw them) will only pay $12 total per missing box (they do not care what all is in that box but only pays $12) and they determine what the weight of my furniture items are and only pay penny's per pound and won't do anything with everything else that's missing as I do not have original purchase receipts... Really, you lost or stole my items and expect me to have every receipt from every item I have purchased in my life?? I also had antiques that were past down generations, there is no receipt for those. The items that broke in my boxes are NOT covered by this insurance either as "I boxed the items in the box myself" when I was told to have everything ready for the movers and they suggest using large boxes to put all the small or loose items in.

I do as I am told, have everything packed in medium and large boxes. I am a female and I unloaded my entire storage unit by myself and piled it for them in the street and made there job easier. Once the mover put it in the truck they also raised my total from my quote as I now had more "cubic feet" somehow. I told them the size storage unit I had, I only moved that unit, everything fit in that unit wall to wall and floor to ceiling but apparently my stuff grew in their truck and I had not cubic feet. They moved my life .... I had everything I owned in there care to deliver it safe and sound, so I thought.

They do not care one bit that my stuff is missing and damaged. I will never use this company or anyone affiliated with this horrible company ever again. It's hard to trust a company that moves your belongings across the states and this one is careless with your priceless items. When they store your stuff for you it's not in your own unit or room, but it's in a open wear house with everyone else's. This is how they also had other people's belongings in my lot, no telling how many people out there are missing their stuff as I had to tell them on several items that it was not mine and they set it aside and took it with them. I did received someone else's side bed rails, not mine, so my entire sleigh bed set is useless as someone else out in this worlds has received mine and I have there's. I can't stress enough how bad this company is .... Do NOT use this company unless you want to have missing, stolen and broken items with no sympathy or remorse for their customers and how they operate a horrible dishonest company and screw honest customers out of their hard earned money!!!

I finally settled for less then $200 to finally be done with this whole experience and after several months of waiting for this check or a call back from all my messages I get told that if I remove my review they will give me a little more money .. REALLY?? Now I know where their bad reviews are going, they are paying people to remove them!!

RUN AS FAST AS YOU CAN FROM THIS HORRIBLE COMPANY!!!