America's Contacts & Eyeglasses

Complaint: [redacted]
I am rejecting this response because:  I was in sales for 40 years.  When a customer has a problem, if you fix that problem then you have a customer for life.  I feel lenses should last more that nine months.  If fact quality lenses if well...

cared for should last for a very long time.  I did some research and found that the cost of these Vantage lenses is 73 dollars.  America's Best had admitted the lenses are defective but they will not give me the customer what I want.  With the responses and the bad will generated by this site and others they have already spent more than the cost of the lenses.  Not to change my prescription on the new lenses is just a policy that is not customer friendly.  I had a trust in America's Best when I spent my 341 dollars.  Due to the response of Mr. [redacted] my trust is now gone.  I think lenses should last more than nine months and I should get a full refund.  I will not go away until America's Best does the right thing. 
Sincerely,
[redacted]PS:  I called America's Best Corporate Headquarters and explained my problem with a voice mail.  I never received a response.