Went to the shop on a Saturday to get quote on a kitchen counter. Selected a granite, completed the form to request a quote and was told it would be emailed to the person responsible for quotes since no one was on site to even give us a ball park figure or price per square foot. No response ever received, no phone call or email. Waited and waited, finally called following Tuesday and received an argument from staff that it hadn't been 24 hrs yet (which was plainly not true). No apology, just an argument. Unfortunate situation since we had used them previously and were very happy with the result, but apparently repeat business doesn't carry any weight with them, We went elsewhere to obtain the granite.
Will HIGHLY recommend this company. Excellent service, products and pricing. Professional staff. All work done as promised and great care by installers not to damage my existing cabinets. Will be using them again.
Very refreshing to find a company that keeps their word.
Went to the shop on a Saturday to get quote on a kitchen counter. Selected a granite, completed the form to request a quote and was told it would be emailed to the person responsible for quotes since no one was on site to even give us a ball park figure or price per square foot. No response ever received, no phone call or email. Waited and waited, finally called following Tuesday and received an argument from staff that it hadn't been 24 hrs yet (which was plainly not true). No apology, just an argument. Unfortunate situation since we had used them previously and were very happy with the result, but apparently repeat business doesn't carry any weight with them, We went elsewhere to obtain the granite.
Will HIGHLY recommend this company. Excellent service, products and pricing. Professional staff. All work done as promised and great care by installers not to damage my existing cabinets. Will be using them again.
Very refreshing to find a company that keeps their word.