Americhem Reviews (1)
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Americhem Rating
Description: Carpet & Rug Cleaners, Marble & Terrazzo Cleaning & Service, Odor Neutralizer, Grout Resurfacing & Repair, Tile Restoration, Upholstery and Rug Cleaning, Upholstery & Carpet Cleaning, Concrete - Restoration, Sealing & Cleaning, Motor Home - Carpet & Upholstery Cleaning, Natural Stone Restoration & Cleaning, Carpet & Rug Repair, Tile & Grout Cleaning
Address: 8612 Horseshoe Bend, Ooltewah, Tennessee, United States, 37363
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www.americhemaz.com
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What can you say about a company that cancels on you FOUR minutes before scheduled arrival time, then uses some lame [redacted] excuse about the technician ([redacted]), that wasn't even scheduled to do the work, is severely ill. This is after you have basically uprooted your home by moving all the furniture into the hallways in prep for their service. I understand illnesses happen, but 4 mins prior, c'mon?? No backup, basically non responsive to phone calls that always go to a recording, not a good thing. I've used these guys before (twice) always decent service, but they are now a DISASTER. No loyalty points from these guys, just a polite last minute apology, and also a big "F" on customer service. Do yourself a favor, avoid these guys. Got another company on late notice (EPIC) and they were professional, responsive and EXCELLENT!!