Ameriflow Water Systems

Tech- Christian #35 was very professional and did an excellent job of installing our kitchen faucet purchased from Lowes.
We have our water treatment system from Ameriflow and have had it for 10 yrs. and love it.
I will ask for Christian tech #35 every time I need an installation or my yearly service for our water treatment system.

Regards,
Taylor Family
Maricopa AZ

The water softener has not been fixed property by Ameriflow and we are getting water marks on dishes and scale build up in the pipes

I have spoken to [redacted] and offered a resolution, and I have called twice to follow up however [redacted] has been busy which I understand [redacted] Ameriflow water systems Inc

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I was told they were not the correct company but they will help me outEven though my original paperwork has the same contact phone number I was told this should of never happened in the first place and that it will not happen againI don't believe it will not happen againI was offered for them to come out and fix my exsisting softner at a cost to me of and then a day warrantyThis is not acceptable at allSo after days and this happens again I am out of luck on a machine that it supposed to have a lifetime warrantyI have talked to many plumbers and they all agree this softner should have lasted a lot longer than yearsI feel that I am entitled to a new water softner with a lifetime warranty Regards, [redacted]

Dear Revdex.com I am working with Mr Tim on this matter and hopegfully we can get this matter fixedThank you [redacted] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

The consumer simply asked us to remove the unit and get rid of it We did as the consumer indicated, the consumer signed off and paid for the service and declined repairs Not sure what else we can do, when we do what the consumer asks At this point the unit has been discarded and I am not even sure as to what the problem or where a leak may have came from Thank you Ameriflow water systems Inc

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Ameriflow water systems Inc was not the seller of the equipment [redacted] owns We do have the phone number listed on the owners manual however this is only because the company that previously had the number has been dissolved The contractual warranty obligations are quite possibly with PureTec Water Services AKA [redacted] Ameriflow Water Systems Incis a new company that began doing business in August In the spirit of compromise we have phoned Mrs [redacted] on several occasions to resolve this issue Several times Mrs [redacted] has been busy and has told us she would get back to us after we offered a significant reduction in price to help resolve the issue for $which amounts to $off pricing The original warranty at this point is limited to vessel replacement only for external leaks, this does not cover labor or internal failures of the media distributor or collector It is not reasonable to expect a new unit or a free repair on equipment that is more than years old with a limited warranty We feel we are more than reasonable to have offered the reduction in repair price for equipment we did not sell At this point we are not sure what to do if this offer is not accepted We do not do free repairs however we are willing to compromise and we have shown that willingness If a more favorable price is found by a reputable and capable company we will gladly consider meeting or beating the price Thank you Ameriflow water systems Inc

Dear Revdex.com Ameriflow have a duty of care to fix any problems with the system that was installed by them and there is a one year manufacturers warrantyThey have to honour the warranty as per the FTC guidelinesThank you

Upon calling Ameriflow I requested an quote for a filter change the total amount of I advised the representative the last time they changed my filter, the water tasted horrible after months and the technician he had told me that it last to years She apologize for the situation and offered me an discount for for the filter change However after the job was completed I received an bill for the total amount of $I called the office about the bill and I was completely floored how the company handled the situationI explained the quote was totally wrong on my bill, I was charged $for a filter change/membrane(supposed to be $39.95), $for a sanitize, $for a membraneMisc charges that the technician hand wrote into the quote/bill 1: $6.50, 2: $12.95, 3: $17.95, 4: $11.95, 5: $The representative said the only thing they can do is give me $dollars backOf course I asked for a refund and they said that is something that is not possible