We unfortunately had a horrible experience with this hotelNo towels at all in our room when arrivedThe lady during day shift was nice but the evening front desk girl was EXTREMELY rude
We also had a bad experience with the ATM machine in the lobby (that they own) We were shorted and no-one assisted us in getting this resolvedThe ATM is at the front by the front deskWhen pulling money the ATM made a loud noise and only dispensed $20, I sat there and waited for the rest of the money to be dispensed but it did not then got error message on screen saying ATM is out of order, front desk worker *** acknowledged that she heard noise We showed her receipt where it pulled $and only gave us $She saw all this happenedWe had a pre commitment and had to leave hotel and return later that nightSo she follows protocol and calls General Manager ,she was witness to everything and manager still continues to question herhe comes later to the hotel to check ATM (opens i
We unfortunately had a horrible experience with this hotelNo towels at all in our room when arrivedThe lady during day shift was nice but the evening front desk girl was EXTREMELY rude
We also had a bad experience with the ATM machine in the lobby (that they own) We were shorted and no-one assisted us in getting this resolvedThe ATM is at the front by the front deskWhen pulling money the ATM made a loud noise and only dispensed $20, I sat there and waited for the rest of the money to be dispensed but it did not then got error message on screen saying ATM is out of order, front desk worker *** acknowledged that she heard noise We showed her receipt where it pulled $and only gave us $She saw all this happenedWe had a pre commitment and had to leave hotel and return later that nightSo she follows protocol and calls General Manager ,she was witness to everything and manager still continues to question herhe comes later to the hotel to check ATM (opens i