AmeriMark Direct, LLC

Better... Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, Bridget R [redacted] amerimark could NOT have run my credit card. if they actually DID, THEN, IT WOULD HAVE GONE THROUGH.

Thank you for taking the time to contact us. We have canceled your membership to the Passport to Health on 06/12/17 and a refund of $693.76 been issued to your mastercard ending in [redacted].If we can be of any further assistance, please let us know.Thank you,Ron D

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Bridget R[redacted]
amerimark could NOT have run my credit card. if they actually DID, THEN, IT WOULD HAVE GONE THROUGH.

AmeriMark Direct, L.L.C. 6864 Engle Road, Cleveland, OH 44130 Phone: (440) 325-2000 Fax: (440) 234-8925 www.amerimark.com March 24, 2017 [redacted], Dispute Resolution Specialist Revdex.com 2800 Euclid Avenue, 4th Floor Cleveland, OH 44115-2408RE: Revdex.com Case # [redacted] — [redacted] Dear [redacted], [redacted] provided me with a signed request to remove the hard inquiry from [redacted]. I have forwarded that to our credit department. I have been advised that the request can take [redacted] up to 60 days for his credit report to be updated. Our credit department has also confirmed that the inquiry was only made with [redacted], and not with the other two bureau offices, so nothing needs to be addressed with those. Understanding his unabated frustration with our policy of running a credit check, our Terms & Conditions state that an Account is based on creditworthiness requirements. Our credit department advised "All orders are subject final credit approval — at the time he placed the order he met the criteria to run a credit bureau report". I hope that this letter addresses [redacted]' additional concerns. Please feel free to contact me at 440-325-2000 ext [redacted] with any additional questions or feedback. Sincerely, Jackie K[redacted] Compliance Manager Anthony Richards® • Beauty Boutique® • Complements by Anthony Richards® • Essentials by Anthony Richards© • FeelGood Store® • Healthy Living I'm • Time for Me® • Windsor Collection®

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. From: [redacted]Date: Tue, Jan 3, 2017 at 11:45 AMSubject: Re: [redacted] complain ID [redacted]To: [redacted]Ms. [redacted]
Your letter was post marked 12/27/2017 and according to your instructions [redacted] had 7 days to respond. If you did not hear from her
then I would signify that she agreed with the statements in the letter and her case would then close.
 
Today is January 3rd 2017.
After consulting with [redacted] she wishes to deny the statement made by Jackie K[redacted]
It is true that [redacted] called inquiring and wishing to purchase an item from Beauty Boutique.
Yes [redacted] was asked if she wanted to join their membership program,
But 82 year old [redacted] refused to join, informing the person on the phone that she could forsee herself having difficulty terminating her membership so she was not willing to join any membership program.
Please also note that no refund check whatsoever has ever been received by [redacted] and she ask you to obtain such remittances on her behalf.
Again [redacted]  [redacted] denies all allegations that she wanted to, or was willing to take any membership or agreed to any membership in Beauty Boutique.
She has never ever heard of membership in a retail organization based on their healthcare situation.
This is something new to her in her 82 years of existence
[redacted]
[redacted]