Ameristay Inn & Suites

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a
close, we would like to know your view on the matter.]
Regards,
*** ***---I am letting you know that they did change my charge to $for the one night I stayed Its should have only been $I do believe I have been trying to call and email, they keep telling me to call back after they talk to the manager and still no answer.Thank you,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a
close, we would like to know your view on the matter.]
Regards,
*** ***---I am letting you know that they did change my charge to $for the one night I stayed Its should have only been $I do believe I have been trying to call and email, they keep telling me to call back after they talk to the manager and still no answer.Thank you,*** ***

9/22/Dena H*** spoke with consumer on 9/18/He emailed them a copy of the receipt from other hotelThey applied that amount to his credit card in the amount of $They consider this matter resolved

9/22/Dena H*** called Revdex.comShe said the business has called and left messages for the consumer to obtain information for the credit card he wants the refund credited toHe has not called them back yet

[A default letter is provided here which indicates your acceptance of the
business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

9/22/Dena H*** called Revdex.comShe said the business has called and left messages for the consumer to obtain information for the credit card he wants the refund credited toHe has not called them back yet