Hello, The home in question is the same property as a complaint we received last week from the tenant on the opposite side of this duplex. As we stated before, the owner is struggling financially to maintain the duplex rental which houses both tenants and both complaints. He...
recently contacted us, as his property manager stating that he can no longer afford any major repairs to this property and understands the tenants frustration and he offered both tenants a lease termination prior to the complaints. We have given the tenant the best option. Whenever conditions are unsuitable for a tenant and they can not be repaired by the homeowner, the tenant is always notified of their option to vacate immediately however, neither tenant has vacated to date.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below. The information in the response is incorrect. The repairs are fixed but the way the office communicated is incorrect and the reason I was upset is incorrect. I am not happy at all that as a tenant who pays her rent on time has to go through so many problems just to get a repair done in a timely fashion. I am not happy at all with how rude the staff members were. I am grateful the repairs are now done but an apology would be nice and maybe the company should not have an A+ rating if this is the way they handle business.
Regards,
[redacted]
Hello, Please see the attached documents that clearly show no discrimination took place in the denial of the application in question. We clearly state that no evictions within the last 3 years are accepted. The applicant had an eviction appear recently on her record and was not...
qualified to rent from AMG. We do business in accordance with the federal fair housing laws and never discriminate against an applicant for any reason. Best, AMG Property Management
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Regards,
[redacted]
Hello,In response to the complaint [redacted], I would like to respond and note that a maintenance call came to our office through our documented and recorded maintenance line on dated August 30. The maintenance issue was for a tenant who needed maintenance for a garbage disposal repair, a...
garage door that was not lifting due to sensors and a lock that needed to be changed because this property transferred into our management and did not have an AMG lock on the door that was working. We responded to this tenant with an immediate call stating to her that maintenance would contact her within 24 hours to schedule a time to service the call. The tenant was upset because she did not receive a call prior to the tech's arrival. All issues have been resolved and the service call is closed.Best,Gayle A[redacted]
Hello, The home in question is the same property as a complaint we received last week from the tenant on the opposite side of this duplex. As we stated before, the owner is struggling financially to maintain the duplex rental which houses both tenants and both complaints. He...
recently contacted us, as his property manager stating that he can no longer afford any major repairs to this property and understands the tenants frustration and he offered both tenants a lease termination prior to the complaints. We have given the tenant the best option. Whenever conditions are unsuitable for a tenant and they can not be repaired by the homeowner, the tenant is always notified of their option to vacate immediately however, neither tenant has vacated to date.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below. The information in the response is incorrect. The repairs are fixed but the way the office communicated is incorrect and the reason I was upset is incorrect. I am not happy at all that as a tenant who pays her rent on time has to go through so many problems just to get a repair done in a timely fashion. I am not happy at all with how rude the staff members were. I am grateful the repairs are now done but an apology would be nice and maybe the company should not have an A+ rating if this is the way they handle business.
Regards,
[redacted]
Hello, Please see the attached documents that clearly show no discrimination took place in the denial of the application in question. We clearly state that no evictions within the last 3 years are accepted. The applicant had an eviction appear recently on her record and was not...
qualified to rent from AMG. We do business in accordance with the federal fair housing laws and never discriminate against an applicant for any reason. Best, AMG Property Management
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Regards,
[redacted]
Hello,In response to the complaint [redacted], I would like to respond and note that a maintenance call came to our office through our documented and recorded maintenance line on dated August 30. The maintenance issue was for a tenant who needed maintenance for a garbage disposal repair, a...
garage door that was not lifting due to sensors and a lock that needed to be changed because this property transferred into our management and did not have an AMG lock on the door that was working. We responded to this tenant with an immediate call stating to her that maintenance would contact her within 24 hours to schedule a time to service the call. The tenant was upset because she did not receive a call prior to the tech's arrival. All issues have been resolved and the service call is closed.Best,Gayle A[redacted]