Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted] Yes, I finally did receive the rest of the money owed to me, but this was not miscommunicationHe clearly was not going to do anything until I took it to the Revdex.com and to his [redacted] pageEverything was stated in emails from the very beginning until he chose to ignore them
[A default letter is provided here which indicates your acceptance of the business's response If you
wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Thank you for your help in resolving this matter
Regards,
*** ***
DO NOT DO BUSINESS WITH OASIS NEWSFEATURES/AMISH 365/KEVIN W***An order placed in February, ,was not received until July 26, And that was only after several emails (each with zero response) and a couple of messages placed on his *** page to get his attentionUpon receipt of the books that were ordered in February, there was actually POSTAGE DUE on the package!!! This guy is a piece of work and should not be in the business of selling booksCustomer service is horrendousEfficiency is terribly lackingAnd good business sense doesn't existBUYER BEWARE...this company may be under the guides of innocent Amish stories, but this is NOT someone to be dealing with.
This order isn't late, it was just back-ordered This customer's book shipped on Tueaday and is scheduled for delivery tomorrow, so this complaint is resolved Thank you! - Kevin Williams
In the summer of 2012, I ordered a set of cook books from *** *** of the Oasis News Features I have written many emails to him & I only receive promises I am still waiting for either a refund of approximately $or the cookbooks I do not recommend purchasing any items from this man A very dissatisfied customer
This complaint has been resolved. Customer somehow missed email that alerted her books were scheduled for shipping January 6. Didn't want to have an unresolved complaint hanging out a day longer, so order was cancelled and refund issued, this issue is now closed - [redacted]
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I do appreciate his refunding [redacted], but both he and I know that he did not send me a note concerning the January 6 delivery. I'm very sorry I did not do more research before I took him at his word, but I am grateful that I did not send him money when he was asking for donations to keep his site up and running better. I'm glad I waited until I saw if I was going to get the product I'd ordered first. I no longer trust this gentleman or his company.
Regards, [redacted]
This is to let you know we have finally received the book we had ordered from Kevin Williams from Oasis Newsfeatures 2 months ago. He had originally stated to allow 2 weeks but it turned into 2 months....
Our ID number on the complaint was [redacted] and dated 5/1/20014. Thank you for your assistance in helping us resolve this matter. [redacted] [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint....
?
The issue is not resolved. The original order was for a total of 12 books for $29.99, not 10 books. I only received 6 books in the package, and then he had the audacity to lie to me and say another box was shipped, even though he could not provide a separate tracking number for this box, and the package that was delivered was the only box, as the UPS stated on their tracking information. So I am at least owed another $5.00, especially since I did not receive the books I was really looking forward to reading. This issue will not be resolved until I get the rest of the money I am owed.
Regards,
[redacted]
Please change the complaint to resolved. The customer received the rest of her requested funds and please put in the record that "no one lied to anyone, there was a miscommunication that has now been resolved - Kevin Williams
This order has now shipped and the complaint should now be resolved - [redacted]
font-family: Verdana, Arial, Helvetica, sans-serif; border-width: 0px 1px 1px; border-style: none solid solid; border-right-color: rgb(204, 204, 204); border-bottom-color: rgb(204, 204, 204); border-left-color: rgb(204, 204, 204); margin-bottom: 15px; background: rgb(232, 243, 255);">Order Completed
Your order number is #[redacted]. Please print out this page to serve as a receipt. IMPORTANT NOTE: Your book order has now shipped and will arrive via UPS within the next 7 to 10 business days.
Name[redacted]Shipping SpeedStandard Shipping Estimated Delivery Date: Thursday, July 9 - Mon, Jul 13, 2015 Shipping Address[redacted]United States
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.
Regards,
[redacted]
Yes, I finally did receive the rest of the money owed to me, but this was not miscommunication. He clearly was not going to do anything until I took it to the Revdex.com and to his [redacted] page. Everything was stated in emails from the very beginning until he chose to ignore them.
Revdex.com:
I have reviewed the response made by the business in reference...
to complaint ID [redacted], and find that this resolution is satisfactory to me. REGARDING MY COMPLAINT AGAINST OASIS NEWSFEATURES. I RECEIVED THE BOOK IN QUESTION BY FED EXPRESS THIS MORNING, SO YOU CAN NOW CONSIDER MY COMPLAINT AGAINST THIS COMPANY 'CLOSED'.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted] Yes, I finally did receive the rest of the money owed to me, but this was not miscommunicationHe clearly was not going to do anything until I took it to the Revdex.com and to his [redacted] pageEverything was stated in emails from the very beginning until he chose to ignore them
This complaint has now been resolved with a refund for unreceived books This complaint is now resolved
[A default letter is provided here which indicates your acceptance of the business's response If you
wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Thank you for your help in resolving this matter
Regards,
*** ***
DO NOT DO BUSINESS WITH OASIS NEWSFEATURES/AMISH 365/KEVIN W***An order placed in February, ,was not received until July 26, And that was only after several emails (each with zero response) and a couple of messages placed on his *** page to get his attentionUpon receipt of the books that were ordered in February, there was actually POSTAGE DUE on the package!!! This guy is a piece of work and should not be in the business of selling booksCustomer service is horrendousEfficiency is terribly lackingAnd good business sense doesn't existBUYER BEWARE...this company may be under the guides of innocent Amish stories, but this is NOT someone to be dealing with.
This order isn't late, it was just back-ordered This customer's book shipped on Tueaday and is scheduled for delivery tomorrow, so this complaint is resolved Thank you! - Kevin Williams
In the summer of 2012, I ordered a set of cook books from *** *** of the Oasis News Features I have written many emails to him & I only receive promises I am still waiting for either a refund of approximately $or the cookbooks I do not recommend purchasing any items from this man A very dissatisfied customer
This customer has been issued a full refund and the complaint is now resolved
This complaint has been resolved. Customer somehow missed email that alerted her books were scheduled for shipping January 6. Didn't want to have an unresolved complaint hanging out a day longer, so order was cancelled and refund issued, this issue is now closed - [redacted]
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I do appreciate his refunding [redacted], but both he and I know that he did not send me a note concerning the January 6 delivery. I'm very sorry I did not do more research before I took him at his word, but I am grateful that I did not send him money when he was asking for donations to keep his site up and running better. I'm glad I waited until I saw if I was going to get the product I'd ordered first. I no longer trust this gentleman or his company.
Regards, [redacted]
This is to let you know we have finally received the book we had ordered from Kevin Williams from Oasis Newsfeatures 2 months ago. He had originally stated to allow 2 weeks but it turned into 2 months....
Our ID number on the complaint was [redacted] and dated 5/1/20014. Thank you for your assistance in helping us resolve this matter. [redacted] [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint....
?
The issue is not resolved. The original order was for a total of 12 books for $29.99, not 10 books. I only received 6 books in the package, and then he had the audacity to lie to me and say another box was shipped, even though he could not provide a separate tracking number for this box, and the package that was delivered was the only box, as the UPS stated on their tracking information. So I am at least owed another $5.00, especially since I did not receive the books I was really looking forward to reading. This issue will not be resolved until I get the rest of the money I am owed.
Regards,
[redacted]
Please change the complaint to resolved. The customer received the rest of her requested funds and please put in the record that "no one lied to anyone, there was a miscommunication that has now been resolved - Kevin Williams
This order has now shipped and the complaint should now be resolved - [redacted]
font-family: Verdana, Arial, Helvetica, sans-serif; border-width: 0px 1px 1px; border-style: none solid solid; border-right-color: rgb(204, 204, 204); border-bottom-color: rgb(204, 204, 204); border-left-color: rgb(204, 204, 204); margin-bottom: 15px; background: rgb(232, 243, 255);">Order Completed
Your order number is #[redacted]. Please print out this page to serve as a receipt. IMPORTANT NOTE: Your book order has now shipped and will arrive via UPS within the next 7 to 10 business days.
Name[redacted]Shipping SpeedStandard Shipping Estimated Delivery Date: Thursday, July 9 - Mon, Jul 13, 2015 Shipping Address[redacted]United States
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.
Regards,
[redacted]
Yes, I finally did receive the rest of the money owed to me, but this was not miscommunication. He clearly was not going to do anything until I took it to the Revdex.com and to his [redacted] page. Everything was stated in emails from the very beginning until he chose to ignore them.
Revdex.com:
I have reviewed the response made by the business in reference...
to complaint ID [redacted], and find that this resolution is satisfactory to me. REGARDING MY COMPLAINT AGAINST OASIS NEWSFEATURES. I RECEIVED THE BOOK IN QUESTION BY FED EXPRESS THIS MORNING, SO YOU CAN NOW CONSIDER MY COMPLAINT AGAINST THIS COMPANY 'CLOSED'.
THANK YOU.
[redacted]
Refund has been issued, the complaint is resolved.