Amity Associates, Inc.

First her thought process is flawed.  We do have a physical address however all payments are sent to a PO Box, not unlike major corporations that use a PO Box for payments.  That doesn't mean you run a business out of your house.   Our phone number is a land line but also...

forwarded to a cell when I'm not in the office.  We manage over 50 HOAs with the majority of them being managed for 15-20 years or more. If we were corrupt or extorting money from residents we would not still be in business. As for her complaint.  I have been advised by residents in several of the HOAs we manage in Lebanon that they do have a mail issue with not getting mail and mail residents send not being delivered.   I can't imagine that out of five notices that we mailed that she only received the last notice. While she may have only lived in the house for six months per the Covenants and Restrictions she agreed to when she purchased the house in December 2015 she became responsible for fees from that date forward.  We have owners that purchase the house and never move in since they purchased for an investment, however they are still responsible for the fees from the date of purchase.  Occupancy doesn't dictate when your fees start.    She also agreed to the late fees for non-payment of the fees per the Covenants.  If I wasn't being nice I would have followed the Covenants that she agreed to and filed a lien in April, 30 days after due date per the Covenants, which would have cost her an additional $385 and would be reported to the credit bureau.   Instead I decided to send a series of letters with the late fee in an attempt to avoid the lien.      As to her accusation that we extort money from residents the only thing I get out of the late fees being billed is additional work and expense.  The letters, postage, copies and supplies are out of my pocket while the late fees go into her HOAs bank account.   In her case I also received to belligerent calls, first from her boyfriend then from her. Part of their issue was the violation of the Restriction prohibiting certain type of vehicles, in their case an RV.    Her boyfriend stated he was working on the RV and that is why it was in the driveway and that it would return from time to time.   The restrictions prohibit certain types of vehicles per Section 7, Parking of Trucks and Other Vehicles.  “No (a) trucks in excess of ¾ ton, boats, trailers, campers, mobile homes, buses or non-passenger vans,. . . shall be permitted to be parked upon any lot or in front of any lot, except any of such vehicles may be stored or parked in an enclosed garage.”