I order a security system from [redacted] but my order didn't go through because my bank card but a stop on the orderSo I got approved the order but said it was out of stock so I found a similar but more expensive and was processed by third party company name [redacted] I received email from [redacted] confirming order was shipped and [redacted] and I checked after hrs and kept getting unable to locate tracking numberI was worried that I didn't know when package was arrivingThen the next couple of days I received a package from [redacted] , I opened and was the security system but I ordered through [redacted] I checked on [redacted] and they had the same system but it was cheaperI paid $on [redacted] and in [redacted] was $ [redacted] charged me $and went around and they ordered from [redacted] for less and made $ I have [redacted] and I could it buy myselfThis is a dishonest company, lied about shipping and called numerous time and didn't get answer Now reading other reviews I see others had similar or worst! Company like this with saveral names shouldn't be on businessI even got [redacted] receipt on the package and not from ***.They are scamming peopleNow I have to look at third party companies before placing an order
Sent: Tuesday, August 16, 2:PMTo: drteam Subject: Complaint id - [redacted] , submitted on 4/6/ Dear Revdex.com, Please accept our apology for the late response on this matter Upon investigation we found due to some technical glitch system had picked up their listing However it was removed within couple of hours we'd been notified by them We would appreciate if our explanation helps to get this query resolved Regards, Alex
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] My issue with their original request to ship back was that they were asking me to send the package to a different address/person then who I ordered it from and who I received it fromTheir response to me was "Kindly send the wrong item back on the given address so that we will arrange a refund once it reach our warehouse and do send us the return tracking number for [redacted] ." This response says "our warehouse"However, they asked me to send the package to " [redacted] ***" I sent the package this morning through *** to the [redacted] , Ohio address per their requestTracking ( [redacted] ) and insured the package per their request (receipt attached)I am emailing them a copy of the tracking and charges I will close this complaint once I have received a refund for the package and charges for postal chargesP.SFor your information in the original complaint that I filed with you I stated the charges for the item were $That was not the correct amountThe amount I paid for this game was $I can forward the information from [redacted] if needed Regards, [redacted]
Dear Sir/Madam, With regards to this case we would like to bring to your notice that we have already contacted the customer regarding the return of the product " [redacted] - [redacted] *"As per our seller return is not possible for this itemWe have already requested the customer to send the item back to our warehouse and send us the invoice of the return shipping costWe will refund the entire order amount as well as the shipping cost as soon as the order will be delivered to our seller warehouseWe have asked our customer to send the item back to the below mentioned address : [redacted] ***USPhone Number: [redacted] Regards, Andy
Dear Team, We apologise for any inconvenience caused to the customer for this orderHowever, we received the customer order on 17th Aug and we shipped the book through expedited shipping on the next day of receiving order confirmationThe expedite shipping usually takes between - business daysSince the customer never received the book by 25th Aug, we assume that there has been a postal delay and have taken full loss for this orderAs per our commitment to customer service, we have already issued full refund to the customer on 25th Aug or this orderRegards,
I order a security system from [redacted] but my order didn't go through because my bank card but a stop on the orderSo I got approved the order but said it was out of stock so I found a similar but more expensive and was processed by third party company name [redacted] I received email from [redacted] confirming order was shipped and [redacted] and I checked after hrs and kept getting unable to locate tracking numberI was worried that I didn't know when package was arrivingThen the next couple of days I received a package from [redacted] , I opened and was the security system but I ordered through [redacted] I checked on [redacted] and they had the same system but it was cheaperI paid $on [redacted] and in [redacted] was $ [redacted] charged me $and went around and they ordered from [redacted] for less and made $ I have [redacted] and I could it buy myselfThis is a dishonest company, lied about shipping and called numerous time and didn't get answer Now reading other reviews I see others had similar or worst! Company like this with saveral names shouldn't be on businessI even got [redacted] receipt on the package and not from ***.They are scamming peopleNow I have to look at third party companies before placing an order
Sent: Tuesday, August 16, 2:PMTo: drteam Subject: Complaint id - [redacted] , submitted on 4/6/ Dear Revdex.com, Please accept our apology for the late response on this matter Upon investigation we found due to some technical glitch system had picked up their listing However it was removed within couple of hours we'd been notified by them We would appreciate if our explanation helps to get this query resolved Regards, Alex
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] My issue with their original request to ship back was that they were asking me to send the package to a different address/person then who I ordered it from and who I received it fromTheir response to me was "Kindly send the wrong item back on the given address so that we will arrange a refund once it reach our warehouse and do send us the return tracking number for [redacted] ." This response says "our warehouse"However, they asked me to send the package to " [redacted] ***" I sent the package this morning through *** to the [redacted] , Ohio address per their requestTracking ( [redacted] ) and insured the package per their request (receipt attached)I am emailing them a copy of the tracking and charges I will close this complaint once I have received a refund for the package and charges for postal chargesP.SFor your information in the original complaint that I filed with you I stated the charges for the item were $That was not the correct amountThe amount I paid for this game was $I can forward the information from [redacted] if needed Regards, [redacted]
Dear Sir/Madam, With regards to this case we would like to bring to your notice that we have already contacted the customer regarding the return of the product " [redacted] - [redacted] *"As per our seller return is not possible for this itemWe have already requested the customer to send the item back to our warehouse and send us the invoice of the return shipping costWe will refund the entire order amount as well as the shipping cost as soon as the order will be delivered to our seller warehouseWe have asked our customer to send the item back to the below mentioned address : [redacted] ***USPhone Number: [redacted] Regards, Andy
Dear Team, We apologise for any inconvenience caused to the customer for this orderHowever, we received the customer order on 17th Aug and we shipped the book through expedited shipping on the next day of receiving order confirmationThe expedite shipping usually takes between - business daysSince the customer never received the book by 25th Aug, we assume that there has been a postal delay and have taken full loss for this orderAs per our commitment to customer service, we have already issued full refund to the customer on 25th Aug or this orderRegards,