December 17, Revdex.com Jefferson StNE SteAlbuquerque, NM RE: ID # [redacted] To Whom It May Concern: First, AMMRE does use licensed maintenance companies on all of our work orders, the tenants accusation of unlicensed maintenance is unsubstantiatedIt was reported to AMMRE that the filter was the wrong sizeThe plumber has been dispatched, and has tried to make contact with the tenantThe plumber has reported that they cannot get into the property, and the tenant has been asked to drop a key off at the AMMRE office, which he has not done yetRegarding the stove, and the burners not workingThe tech did not get the first work order, when the tenant emailed in and reported he did not hear from anyone as of the 23'' of October it was re-dispatched and the work was completed by the 25th of OctoberSincerely, [redacted] Property Specialist AMMRE Inc2329-B Wisconsin StNE Albuquerque, NM (505) 217-(505) 765-fax [redacted]
January 7, Revdex.com Jefferson StNE SteAlbuquerque, NM RE: ID # [redacted] To Whom It May Concern: AMMRE does apologize regarding any key mix upThe property manager was not notified about the key situation from the plumberAMMRE does not post hour notices for maintenance unless the tenant can not be reached, the plumber is a 3rd party contractor and he schedules directly with the tenant, this is also a convenience to our tenants so that they may be there at the time of service if they wishThe tenant would have had to instruct the plumber to pick the key up from AMMRE, which was one of the issues from the beginningAt this time the tenant has given notice to move out so this issue should be closedSincerely, [redacted] Property Specialist AMMRE Inc2329-B Wisconsin StNE Albuquerque, NM (505) 217-(505) 765-fax [redacted]
December 17, Revdex.com Jefferson StNE SteAlbuquerque, NM RE: ID # [redacted] To Whom It May Concern: First, AMMRE does use licensed maintenance companies on all of our work orders, the tenants accusation of unlicensed maintenance is unsubstantiatedIt was reported to AMMRE that the filter was the wrong sizeThe plumber has been dispatched, and has tried to make contact with the tenantThe plumber has reported that they cannot get into the property, and the tenant has been asked to drop a key off at the AMMRE office, which he has not done yetRegarding the stove, and the burners not workingThe tech did not get the first work order, when the tenant emailed in and reported he did not hear from anyone as of the 23'' of October it was re-dispatched and the work was completed by the 25th of OctoberSincerely, [redacted] Property Specialist AMMRE Inc2329-B Wisconsin StNE Albuquerque, NM (505) 217-(505) 765-fax [redacted]
January 7, Revdex.com Jefferson StNE SteAlbuquerque, NM RE: ID # [redacted] To Whom It May Concern: AMMRE does apologize regarding any key mix upThe property manager was not notified about the key situation from the plumberAMMRE does not post hour notices for maintenance unless the tenant can not be reached, the plumber is a 3rd party contractor and he schedules directly with the tenant, this is also a convenience to our tenants so that they may be there at the time of service if they wishThe tenant would have had to instruct the plumber to pick the key up from AMMRE, which was one of the issues from the beginningAt this time the tenant has given notice to move out so this issue should be closedSincerely, [redacted] Property Specialist AMMRE Inc2329-B Wisconsin StNE Albuquerque, NM (505) 217-(505) 765-fax [redacted]