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AMNET New York Inc.

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AMNET New York Inc. Reviews (2)

May **, 2013, [redacted] visited Amnet New York office in Manhattan to purchase her ticket which departure date of May **, 2013. May **, 2013 on the day of departure, she missed her flight due to late...

arrival at JFK. Airport agent at the service counter had left and no one was there to properly assist her. There was no apparent valid cause of late arrival which might have been considered in protecting to her for her future travel. [redacted] claimed to American Airlines via website for the same reason she claimed to Amnet New York, and they replied to her promising their continued effort to provide better service. At the same time, American Airlines recommended [redacted] to consult with Amnet New York for a refund of her ticket since Amnet was an issuing agency. Amnet explained to her she could get a refund if she paid a refund penalty of $400.00, which was also stated in the ticket purchase receipt. Then, she continued to refuse in paying f or a refund penalty until today. June **, 2014, Amnet showed [redacted] that her ticket did exist and no action being made to her ticket such as refund, exchange, or cancel via external means American Airlines provided. ([redacted]). Therefore, Amnet is not liable for the damage she requests. Our decision is final.

Review: Amnet New York (Amnet), a Japanese travel agency, reserved my round trip from JFK, New York to Tokyo, Japan for $919.00 by American Airlines ("AA"); however, at JFK I was told that I did not have my reservation and also I was refused to check in and board on the flight #[redacted]; thus, I could not fly with AA, which resulted in fraud, and which caused me damages; thus, I demand Amnet to pay me the followings: 1.Upon Fraud, pay me treble damages for $2,757.00 ($919.00 x 3),2.Upon Fraud, pay me $1,170.00 for All Nippon Airways ticket on 5/**/13, 3.Upon Fraud, pay me $91.35 for hotel and meal, and $500.00 for taxi fares in Tokyo, 4.Upon Fraud, pay me $33.00 phone charges for rescheduling and rearranging my trip to Japan at JFK Airport,5.Upon Fraud, pay $298.99 phone charges for rescheduling and rearranging my visits in Japan,6.Fraud caused me the loss of my time and work; thus, pay me $10,500.00 ($500.00 @ day x 21), 7.Fraud caused me the dental and physical damages; thus, pay the costs of doctors and medicine, in case my insurance company does not pay enough, 8.Upon Fraud, pay me any additional fees and costs that my insurance company does not pay enough, all of which I demanded [redacted] of Amnet after I came back from Japan on or about 6/**/13 to date; however, Amnet has not paid me yet.Desired Settlement: I want Amnet and AA to pay me all the claims stated above. Accordingly, I will file thedamages with my travel insurance company.

Business

Response:

May **, 2013, [redacted] visited Amnet New York office in Manhattan to purchase her ticket which departure date of May **, 2013. May **, 2013 on the day of departure, she missed her flight due to late arrival at JFK. Airport agent at the service counter had left and no one was there to properly assist her. There was no apparent valid cause of late arrival which might have been considered in protecting to her for her future travel. [redacted] claimed to American Airlines via website for the same reason she claimed to Amnet New York, and they replied to her promising their continued effort to provide better service. At the same time, American Airlines recommended [redacted] to consult with Amnet New York for a refund of her ticket since Amnet was an issuing agency. Amnet explained to her she could get a refund if she paid a refund penalty of $400.00, which was also stated in the ticket purchase receipt. Then, she continued to refuse in paying f or a refund penalty until today. June **, 2014, Amnet showed [redacted] that her ticket did exist and no action being made to her ticket such as refund, exchange, or cancel via external means American Airlines provided. ([redacted]). Therefore, Amnet is not liable for the damage she requests. Our decision is final.

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Description: TRAVEL AGENCIES & BUREAUS

Address: 286 Madison Avenue  Suite 1700, New York, New York, United States, 10017

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